Unlock the data in your calls with AI-powered Conversation Intelligence^®

Conversation Intelligence® analyzes all your calls, all the time, providing insights that can help you improve the quality of your conversations and turn more leads into better customers.

Try Premium Try Standard

After your 14-day free trial, Premium Conversation Intelligence™ is $95 per month and standard Conversation Intelligence® is $50 per month.

Pick the perfect AI-powered plan for your business

Discover which Conversation Intelligence® features are included in each CallRail package so you can choose the plan that best supports your unique business needs.

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The marketing AI that specializes in calls

Using powerful AI trained on over 650,000 hours of voice data, Conversation Intelligence® automatically transcribes and analyzes all of your inbound and outbound calls with near human-level accuracy.

That means more accurate keyword spotting, more accurate auto-tagging and lead qualification, and more accurate sentiment analysis — saving your team hundreds of hours of busy work.

Put your time-to-insight into overdrive

With brand-new Premium Conversation Intelligence™, calls are not only transcribed — they’re summarized in a few short sentences. Understand 20-minute calls at a glance without listening to recordings or reading a long transcript. And with call sentiment analysis, the calls that demand your attention are highlighted so you can jump in right away.

Get insights that mean something

Use the big picture, actionable insights from Conversation Intelligence® to help improve customer service, train sales staff, stay ahead of shifting consumer preferences, and optimize your marketing spend.

Save at-risk customers or prospects from churning

Thanks to live-time call sentiments, Conversation Intelligence® can pinpoint customers and conversations that might need extra support from a team lead or manager.

Identify coaching and training opportunities

With transcripts and call highlights, you can quickly identify which talk tracks are being followed (or not) and spot coaching opportunities to keep your team aligned.

Fine-tune marketing and keyword bidding strategies

Improve your bidding strategies and understand what sources drive valuable leads by automatically analyzing the keywords used most often by customers and prospects.

Don’t waste time on busywork

Quickly and easily set up fully automated lead categorization with automation rules — saving your business countless hours and freeing up your team to do the things they do best.

Prioritize high-value leads

With keyword spotting, it’s easy to identify and escalate callers who mention your highest-value services or indicate they’re ready to buy right away.

Score, tag, and qualify calls

Give each call a score, apply tags, and qualify leads without lifting a finger by creating Automation Rules on the keywords that matter to your business.

Identify industry trends

Choose a keyword list from our extensive industry options to automatically listen for and analyze trends in key phrases spoken by your customers.

Vlad Kandybovich

Qshark Moving Company

"Today, I’m spending less time monitoring calls and more time serving our customers, which is the way it should be."

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