Monitor and optimize your customer experience
Build your own custom call routing for reporting insights at the beginning and end of every single call.
Tie calls to your online and offline marketing campaigns
Track calls generated from online campaigns by placing a tracking phone number in your ads, or by adding dynamic number insertion on your website. Place a unique, static tracking number in directory listings or ad extensions to pinpoint phone calls from specific campaigns. When someone calls your tracking number, we’ll include the campaign name in your reports so you can see how a caller found you online. This type of online call tracking is popular amongst businesses that advertise in online directories, Yelp, and for Google My Business and other platforms with ad extensions.
Understand how people find your website with dynamic online call tracking. By adding our dynamic number insertion script to your website, we’ll automatically detect which referring sources generate traffic. Once a visitor arrives on your site, we’ll show them the tracking phone number from your account that correlates with the marketing campaign that brought them there.
Whether you’re a brick and mortar shop or an agency handling marketing for your clients, your work extends beyond the internet. Cover all of your bases beyond digital marketing by adding phone numbers to your print ads, billboards, and business cards. We’ll report on your offline campaigns right alongside your online campaigns.
Add a unique phone number to your brochures, work truck, direct mailer, or to your billboards, TV, and radio advertisements. As people call your tracking numbers, we’ll correlate the offline campaign with the phone number they called. You’ll also receive their caller ID information, as well as a full history of inbound and outbound calls between you and your offline leads.
Tying your phone calls to your online and offline campaigns provides proof that your marketing strategy brings valuable leads to your business. Correlate every phone call with one of your marketing initiatives to pinpoint your most successful marketing channels, and cut your ad spend on campaigns that don’t work. These real-time results keep your strategy agile and flexible so you can scale accordingly as your business grows.