Premium Conversation Intelligence™
Stop listening to every call. Start winning every deal.
Premium Conversation Intelligence™ summarizes and scores every call, jots down next steps, and spots trends for you—so you can spend your time closing deals instead of reviewing calls.
Buy back hours of your time
Get brief, instant call summaries after every conversation delivered to your inbox. Know exactly what happened on every call in seconds, so you can focus on the work that pays.
Close more deals, faster
Never let a hot lead go cold. We automatically identify your most qualified callers and suggest the next steps to win the job. From customized follow-ups to coaching tips, your team will have everything they need to close deals.
Keep a pulse on your business
Get a bird’s-eye view of your entire lead handling operation. Spot trends in customer needs, monitor staff performance, and see which marketing drives your best leads—all at a glance.
Get the executive summary of every call
Summaries & sentiment analysis
Stop reviewing call recordings to find out what happened. Get an instant, bulleted summary and sentiment read on every call.
AI lead scoring & qualification
Not every call will turn into a customer. Our AI automatically analyzes intent and separates tire-kickers from the leads most likely to convert.
Auto-tagging & sales outcomes
Stop classifying calls manually. We’ll automatically tag conversations based on the outcome—like appointment scheduled or new lead. You get a clean, organized lead list without manual data entry.
Spot patterns and opportunities at scale
Aggregate summaries
We roll up hundreds of conversations into one simple summary. Instantly see the most common reasons people are calling, the services they’re asking for, and the outcomes of those calls—all in one place.
Top insights
We’ll surface recurring questions your staff is getting (and how they’re answering them), shifts in customer sentiment, and specific coaching opportunities.
Self-reported attribution
Our AI listens for how leads heard about you and reports those details alongside your call tracking data, so you have the full picture of what marketing makes your phone ring.
Turn every staff member into your top salesperson
Call coaching
Improve your team’s sales skills with automatic and objective feedback on what went well and what to work on.
Action plans
Don’t waste time wondering what to do next. Get an action plan after every call with the exact steps needed to move the lead forward and win the job.
Smart follow-up
We’ll draft personalized texts or emails instantly, based on the call you just had. Review the draft, hit send, and stay top-of-mind while the lead is still hot.
Don’t just take our word for it
See why thousands of business owners use CallRail’s Premium Conversation Intelligence to stop reviewing calls and start scaling their business.
10%
Increase in leads from improved marketing
50%
Less time spent reviewing and analyzing calls
60%
Less time spent qualifying leads
“
Today, I’m spending less time monitoring calls and more time serving our customers, which is the way it should be.”
“Today, I’m spending less time monitoring calls and more time serving our customers, which is the way it should be.”
Vlad Kandybovich
Qshark Moving Company
“
Today, I’m spending less time monitoring calls and more time serving our customers, which is the way it should be.”
Vlad Kandybovich
Qshark Moving Company
FAQ
What do I need before I use Premium Conversation Intelligence?
Premium Conversation Intelligence requires a CallRail Call Tracking account. Once you’re subscribed, you’ll turn on call recording and transcriptions for the tracking phone numbers where you’d like to gather insight. From there, set up automation rules to look for key phrases and qualification criteria you'd like us to identify on calls, or turn on our automatic conversion signals and CallRail will do the rest of the work for you.
How is this different from the AI features included with Call Tracking?
What if I go over my included usage?
How does it work with the other CallRail products?
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