Call analytics at a glance
The Unique Callers Report groups your phone calls by caller ID information. This report will include the total amount of calls received by a specific caller ID over a date range defined by the user, with the ability to narrow down by marketing source or lead status. Discover which marketing sources are generating the most new customers or repeat callers.
Easily find repeat callers
Available at the company level within your account, the Unique Callers Report provides you with valuable insights into which marketing channels are generating the most repeat callers, as well as details about the quality of those phone calls with both the average and longest duration of the calls listed. Tailor your customer service with useful data about your unique callers.
Still have questions about CallRail’s call analytics? Contact our sales team today.