Conversation Analytics

Identify keywords that are meaningful to your business and get your calls categorized and scored automatically.

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  • Free 14-day trial
  • No credit card required

What's included in the Conversation Analytics bundle?

Both Call Tracking and Conversation Intelligence products are included in the Conversation Analytics bundle. You'll start with a 14-day free trial, and you won't be asked to enter your credit card information until your trial ends.

How do you ensure call transcriptions are accurate?

Each call recording we capture is a dual-channel recording. This means we’ve separated the caller’s side of the audio from your agent’s side of the audio and isolated background noise before our system transcribes the call. Read our blog post to learn more about our method to provide you with accurate call transcriptions.

What can I do with my conversation intelligence data?

Use your call transcriptions to automatically apply a value, tag, or score to your calls based on certain words or phrases said during by callers or agents. You can use your classification data to send certain calls to other platforms and prove ROI more granularly.

What if I go over my included usage?

We’ll continue to transcribe your calls so that your reports stay up-to-date. Once you go over your included usage, you’ll be billed at the “Additional Usage” rates on your current plan. If you’d like to discuss custom pricing for high-volume transcriptions, reach out to a member of our sales team.

Conversation Analytics

$95 per month + usage

Analyze how calls convert and track quality assurance with automatic call transcriptions.

Included Products   Details

  • Call Tracking
  • Conversation Intelligence
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See how your calls turn into opportunities and sales

Start Free Trial
  • Free 14-day trial
  • No credit card required