CallRail for Healthcare

Focus on your patients. We’ll track what’s working.

CallRail attributes every call, form, and text to the campaign that drove it, answers calls and texts for you, and automates the busywork slowing down your front desk, so you can invest your marketing dollars with confidence. All in one HIPAA-supported platform.

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Dentist typing on laptop next to lead dashboard showing Maggie Fernández booking a $1,500 dental implant appointment

Built with compliance in mind

Every Healthcare Plan includes a Business Associate Agreement (BAA) for your peace of mind. Plans start at $150/month.

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Complete visibility, from first click to booked appointment.

Five-step diagram showing the CallRail healthcare journey from patient seeing an ad to attribution closing with revenue.
Five-step diagram showing the CallRail healthcare journey from patient seeing an ad to attribution closing with revenue.

The everyday struggle

A new patient books an appointment and becomes a regular, but when it’s time to renew ad spend, no one knows what brought them in.

How CallRail helps

CallRail connects that one call all the way back to the ad that drove it, so you know exactly which conversation grew your practice.

What you get back

Better patient experiences. Better practice ROI. Your ad spend only goes to what’s actually working.

Built for the way your patients call

Every specialty treats care differently. So do we.

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Dentistry

From first call to first cleaning, connect every campaign to a booked appointment.

Explore Dentistry

Therapist taking notes while listening attentively to a patient during a therapy session

Mental Health

See what's really bringing new patients to your practice.

Explore Mental Health

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Senior Living & In-Home Care

From first inquiry to move-in day, know what's bringing residents to you.

Explore Senior Living & In Home Care

Also serves

Alternative Medicine

Chiropractic & PT

Hospitals & Health Systems

Residential & In-Home Care

Medical Practices

Veterinary Practices

Substance Abuse Rehab

Med Spas

Know what’s really bringing in patients

Track where your best new patients come from, then use built-in conversation intelligence to understand their needs and turn every conversation into a clear next step.

Patient lead card for Maggie Fernández linked to a pie chart showing 45% of calls originate from Google Ads
Analytics dashboard showing metrics for total calls, first-time callers, top keywords, cost per lead, and calls by source

Connect campaigns to patient conversations

Connect every conversation to the specific campaigns, ads, and keywords that led to booked appointments, so you know exactly where to spend next.

Automate patient intake and scheduling

Let automation handle the manual data entry, so your team can focus on patient care. Instant call summaries capture the details that matter, speeding up handoffs and follow-ups.

Automated voice messages offer appointment times, leading to a notification for a new appointment booked at 10am via Dentrix
CallRail dashboard showing a call recording for Maggie Fernández with coaching feedback on positive performance and areas to improve

Improve staff training and call handling

HIPAA-supportive call recording, transcripts, coaching, and call scoring ensure every patient gets a consistently great experience, even on your busiest days.

“CallRail takes us beyond counting clicks as conversions. We now see the end-to-end journey, allowing us to prove our marketing ROI by connecting campaigns to new appointments.”

Lauren Anderson

Sr. Digital Content Strategist & Copywriter, Baptist Health

Visualize your practice's potential

See how our lead engagement platform helps providers like you optimize marketing spend, improve the patient journey, and grow with confidence.

Watch the video

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Trusted by over 2,600 healthcare providers

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Works with the tools you already use

CallRail fits right into the patient management systems and electronic health records you already run on, including NexHealth-powered integrations with Athenahealth, Dentrix, Open Dental, and more.

See all integrations

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FAQ

Why is HIPAA-supported call tracking necessary?

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What is CallRail's approach to supporting HIPAA compliance?

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Why does CallRail sign a business associate agreement (BAA) with clients on the Healthcare Plan?

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What are the key differences in our HIPAA-supported Healthcare Call Tracking Plans?

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What protections exist if I don't have a Business Associate Agreement (BAA) on file with CallRail?

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Skip the guesswork, build a healthier practice

See exactly which campaigns are bringing in your next patient — no commitment required — on the platform where built-in HIPAA support is the standard.

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