JD Plumbing Partners is a marketing agency that serves home services providers of all sizes, with clients, warmly referred to as partners, in 48 states. They don't just report on impressions — they report on revenue. By focusing on what truly matters, they generate the phone calls that allow their partners to serve nearly 10,000 homes every week.
"Whether you're a $500,000/year revenue electrical company, or a $100,000,000/year plumbing company, we treat it the same. We stay laser-focused on driving phone calls that drive revenue and keep trucks on the road for clients."
– Derek Dunne, JD Plumbing Partners
The challenge: Generating more of the right calls
For home services providers, the marketing challenge isn't always about getting more calls, it's about getting more of the right calls. Instead of chasing vanity metrics, JD Plumbing Partners is committed to generating qualified leads that turn into real jobs. To deliver on this promise, they needed a better way to evaluate the quality of their calls and prove the ROI of their campaigns.
The solution: A non-negotiable focus on call tracking
From day one, JD Plumbing Partners has made call tracking a core part of their strategy, relying on CallRail to uncover what's working and what isn’t. The ability to listen to calls and get automated summaries allows their team to quickly see how each call was handled and understand what's happening on the ground. This ensures that every marketing decision aligns with a tangible outcome for their partners.
"One thing I love about CallRail, and I brag about all the time, is the speed at which you guys do what you do. We're making decisions in real-time. If we're waiting 24 hours for a phone call to show up, we could lose thousands of dollars for our partners. CallRail ensures we don’t."
– Jeremy Jackson, JD Plumbing Partners
Having a call tracking partner that can move as fast as they do is invaluable, allowing them to provide the critical insights that separate them from a typical agency.
The results: Doubling down on what works
JD Plumbing Partners' secret to growth has been their relentless focus on delivering results. Their strategic, insights-based approach has led to impressive growth for both their agency and their partners.
- Rapid agency growth: The agency has nearly doubled in size every year for the past 4–5 years.
- Focus on revenue: They analyze call quality to ensure their marketing efforts are driving revenue and keeping their partners' trucks on the road.
- Nationwide impact: Their data-driven strategy supports partners across 48 states, helping them serve thousands of homes weekly.
The future: A partnership built on success
JD Plumbing Partners keeps one thing at the center of everything: the partner. Their philosophy is simple: if their partners succeed, they succeed. Backed by CallRail’s insights and a performance-driven mindset, they continue to stand out as a secret weapon in the home services industry.
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