CallRail press releases
July 28, 2026
CallRail Opens Voice Assist to Every Business, Now With Contextual AI Texting
Voice Assist is now available with or without CallRail's call tracking platform, and adds AI-powered texting and shared conversation history so businesses respond faster and smarter across every customer interaction
July 23, 2026
CallRail Connects Voice Assist to Clio, Turning More Calls into Clients
Voice Assist now leverages real-time client and matter context from Clio to help law firms deliver more personalized experiences and convert more callers into clients 24/7.
July 21, 2026
CallRail Expands Home Services Ecosystem with New Jobber, JobNimbus, JobTread, and Workiz Integrations
Home service contractors can automatically book jobs, sync customer records, and capture every lead
June 10, 2026
CallRail Makes ChatGPT Ads Measurable for SMBs and Marketing Agencies
New integration enables businesses and agencies of all sizes to measure and optimize ChatGPT ads performance alongside Google, Meta and Microsoft campaigns
May 20, 2026
CallRail Marks 15 Years of Innovation and Customer Confidence
Move to new Atlanta Beltline headquarters signals next chapter of growth
April 29, 2026
CallRail Connects Voice Assist to HubSpot, Bringing Real-time Customer Context to Every Call
Voice Assist uses CRM data to recognize callers instantly and achieve personalized human-like conversations
March 17, 2026
CallRail Is First in Its Category to Achieve ISO 42001 Certification for Responsible AI Practices
Independent audit validates CallRail’s Artificial Intelligence Management System (AIMS), setting a new benchmark for transparency, risk management, and ethical AI oversight
March 11, 2026
CallRail Expands Voice Assist Real-Time Scheduling Capabilities with Addition of Google Calendar Integration
Voice Assist checks Google Calendar availability and schedules meetings in real time, helping a broad range of businesses convert callers instantly.
March 5, 2026
CallRail Unveils Real-Time Yardi Integration to Help Real Estate Teams Stop Losing Leases
New two-way sync between Voice Assist and Yardi allows real estate teams to instantly provide callers with live pricing, availability, and property data—even after hours.
February 4, 2026
CallRail’s Voice Assist now includes Calendly Integration for Live Appointment Scheduling
New custom integration streamlines the lead-to-appointment process with AI
January 27, 2026
Analysis of 20M leads reveals how AI Search is driving high-intent phone calls
CallRail’s landmark analysis quantifies how large language models (LLMs) are reshaping the customer buyer's journey.
September 4, 2025
CallRail Expands HubSpot Integration to Include Voice Assist
CallRail AI enhances integrates with HubSpot.
August 26, 2025
New Integration Between CallRail and MNTN Brings Performance TV Attribution to Inbound Calls and Texts
CallRail & MNTN integration links calls to CTV ads.
July 17, 2025
Voice Assist Now Available to All Businesses
CallRail's trusted platform ensures businesses never miss a call again
July 10, 2025
CallRail Debuts Conversion Signals to Improve Ad Targeting
New AI-powered capability helps marketers generate more leads that convert
May 28, 2025
CallRail announces integration with RingCentral for small businesses
Integration provides businesses unprecedented ability to optimize conversations with leads.
May 14, 2025
CallRail Enhances Messaging Capabilities to Convert More Leads
Redesigned mobile app and advanced messaging features improve the on-the-go experience so businesses can reduce response times and increase personalization
April 16, 2025
CallRail Launches Marketing Development Fund for Marketing Agencies
CallRail today announced the launch of their Marketing Development Fund (MDF). CallRail's new MDF program underscores the company's commitment to the mutual growth and success of its 7,000+ Agency customers.
April 2, 2025
CallRail Debuts Voice Assist, the AI Assistant that Handles Leads 24/7
The agentic AI assistant transforms missed calls into revenue, helping marketers capture, convert and scale leads effortlessly.
January 15, 2025
CallRail Releases Report Benchmarking Marketing Efforts for Small Businesses
New data uncovers the real drivers behind leads, appointments and sales for small businesses across key industries
January 9, 2025
CallRail Expands Partnership with Clio
Deeper integration demonstrates the company's continued investment in the legal space
December 17, 2024
CallRail Broadens Attribution Capabilities to Include AI-Powered Search Engines
New capability enables marketers to track leads as consumers increasingly turn to AI search engines.
September 17, 2024
CallRail Drives Impact with Marketing Agencies in the HubSpot Solutions Partner Program
CallRail's enhanced integration with HubSpot delivers more AI-powered conversation insights for joint customers
September 4, 2024
CallRail announces new integration with Typeform
Integration gives marketers a holistic view of lead attribution, inclusive of Typeform submissions
August 22, 2024
CallRail and ServiceTitan Join Forces to Help Contractors Drive High-Quality Lead Conversions
New partnership further cements CallRail as the market leader for call tracking software in the home services industry
July 31, 2024
CallRail Celebrates One Year Anniversary of Innovation Program, CallRail Labs
Since its inception, the program has launched 12 AI capabilities, with five graduating to general availability.
July 17, 2024
CallRail Launches AI-Powered Convert Assist
New product is the first from innovation program, CallRail Labs.
June 26, 2024
Freshpaint Integrates With CallRail to Connect Lead Intelligence to Ad Platforms While Putting Privacy First
The new integration enables healthcare marketers to use call, text, and lead attribution data to optimize automated bid strategies in ad platforms while maintaining HIPAA compliance.
May 21, 2024
CallRail announces partnership with Intuit Mailchimp
New integration delivers personalized, timely follow-ups and increased lead conversion with AI-powered conversation insights
May 7, 2024
CallRail launches AI-powered multi-conversation insights
Groundbreaking new feature aggregates campaign-level insights across multiple interactions with leads
March 19, 2024
CallRail and Jobber Partner to Help Home Service Businesses Optimize Marketing Campaigns for Higher-Value Leads
New integration marks CallRail’s commitment to expanding investment across the home services category
February 20, 2024
CallRail Labs unveils AI-powered self-reported attribution, providing even more visibility into the lead journey
Reinforcing its dedication to continuous innovation in lead intelligence, CallRail’s patent pending new capability reveals comprehensive insights on customer touchpoints.
October 26, 2023
CallRail Labs introduces new AI-powered solutions to bolster marketing performance
Today, CallRail announced three brand new features from its innovation program, CallRail Labs.
October 12, 2023
CallRail Welcomes Jewel Burks Solomon to Its Board of Directors
CallRail, the AI-powered lead intelligence platform, today announced the addition of Jewel Burks Solomon to its board of directors, serving as Independent Director.
September 26, 2023
CallRail Announces New Partnership With MyCase
CallRail, the AI-powered lead intelligence platform, today announced a strategic partnership with MyCase, a leading legal software provider, that will give law firms insights to maximize their return on marketing investments.
September 6, 2023
CallRail Labs Introduces Three New AI-Powered Capabilities at INBOUND
CallRail, the AI-powered lead intelligence platform, announced three new cutting-edge capabilities from its innovation program, CallRail Labs
August 29, 2023
CallRail to Reveal Conversation Intelligence® Breakthroughs at INBOUND 2023
In addition to hosting a thought-inspiring education session, the company will preview upcoming products and features designed to help businesses of all sizes market and sell with greater confidence.
July 27, 2023
CallRail launches CallRail Labs to foster continued AI innovation in partnership with SMBs
CallRail announces CallRail Labs that invites customers to influence the company’s use of voice AI via early access to new product capabilities and opportunities to provide direct feedback to product and engineering leaders.
