Supplemental Terms for Voice Assist

Subject to your compliance with these Voice Assist Terms, CallRail grants you a non-exclusive, non-transferable right, during the term for which you have subscribed to use Voice Assist, to access and use Voice Assist, solely for your internal business use and in accordance with the terms and conditions of these Voice Assist Terms, the terms and conditions of the CallRail Terms of Use, and the applicable documentation (if any) provided by CallRail.

You agree to make available in a timely manner and at no charge to CallRail all technical data, files, documentation, test data, or other information (collectively “User Materials”) required and/or reasonably requested by CallRail for providing Voice Assist with the information it requires to answer queries posed by callers. You acknowledge and agree that CallRail may acquire certain User Materials from accessing, scraping or otherwise using your publicly accessible websites, and hereby permit CallRail to acquire such information, regardless of any conflicting terms applicable to the use of such sites. You shall be responsible for, and assume the risk of, any inaccurate results or other problems resulting from, the content, accuracy, completeness and consistency of all such User Materials. You hereby grant to CallRail a limited, non-exclusive, non-transferable, revocable, royalty-free, non-sublicensable right and license to reproduce, modify, process and otherwise use the User Materials for purposes of providing Voice Assist and improving the performance thereof.

Except with respect to the User Materials, which will remain your property, CallRail shall own all data collected by or processed through the Voice Assist (“Platform Data”), and you have no and acquire no rights in and to the Platform Data. The Platform Data shall be considered the Confidential Information of CallRail. You understand and agree that CallRail may monitor use of Voice Assist and use data, queries and other information related to such use in an aggregate and anonymous manner (“Aggregated Information”), including to compile statistical and performance information related to the provision and operation of Voice Assist and to modify and improve Voice Assist. As between you and CallRail, all right, title and interest in the Aggregated Information belongs to and is retained solely by CallRail. You acknowledge that CallRail will be compiling Aggregated Information based on your and other users’ use of Voice Assist and you agree that CallRail may (a) make such Aggregated Information publicly available, and (b) use such information to the extent and in the manner required by applicable law or regulation and for purposes of data gathering, analysis, service enhancement and marketing, provided that such information does not identify you or your Confidential Information.

In addition to the obligations set forth the CallRail Terms of Use, you agree that:

• You shall comply with and are solely responsible for compliance with all applicable legal and regulatory requirements associated with your and your callers’ use of Voice Assist and your provision of information to CallRail and third parties, including all applicable wiretapping and voice recording laws. CallRail does not provide legal advice with respect to the use of Voice Assist and you understand and agree that it is your responsibility to check local laws to ensure compliance.
• Where applicable, you are responsible for developing and complying with your own privacy, data protection and artificial intelligence obligations, notice, opt-in/opt-out and/or consent requirements, data subject rights responses, risk or impact assessments, auditing, and other policies (including any biometric or other data retention, redaction and destruction policies) as may be required under applicable law.