App details
First Release
October 2023
Ruby Price
Starts at $245 /mo.
Ruby Integration Overview
Ruby offers a cost-effective solution for business owners who need their phones answered 24/7/365. As an easy-to-implement alternative to hiring and training in-house, virtual receptionist services free up time so business owners can focus on what matters most—serving their customers and earning new ones.
How CallRail and Ruby work together
Ruby will provide a free phone number to use as the destination number for forwarding your tracking numbers in CallRail. And just like that, Ruby’s US–based virtual receptionists will answer your phone calls live, making sure you never miss a lead—and that every potential customer talks to someone who can assist them.
CallRail customers save 5% on Ruby’s virtual receptionist and live chat services with promo code CALLRAIL! Sign up for Ruby today.
Integration Features
- New Client Intake: Ruby receptionists can use webforms or custom message fields to complete new client intake.
- Schedule Appointments: Ruby is compatible with most scheduling calendars to book appointments and turn more callers into customers.
- Confirm Appointments: Ruby receptionists can make outbound calls to confirm or reschedule your appointments to ensure you don’t waste time waiting for a no-show.
- Web Leads: Ruby receptionists can also answer web chats live, a dynamic alternative to Contact Us forms.
- Mobile Apps: Use Ruby’s mobile app for iOS or Android to view messages, request outbound calls, and use the one-tap “hold my calls” feature to have receptionists take messages until you’re available again.
