Dentrix Enterprise
Dentrix Enterprise integration overview
Dentrix Enterprise is a leading dental practice management platform built for multi-location and group dental practices. The CallRail integration connects your call tracking data directly to Dentrix Enterprise, so your practice can see which calls turn into booked appointments — and which marketing campaigns are driving them.
After every call ends, CallRail checks your scheduling system for a patient record with a matching phone number. If it finds an appointment booked as a result of that call, CallRail automatically tags the call "EHR - Appointment booked" and adds it as a milestone in the caller timeline — so your team always knows which calls became appointments, without checking calendars or call logs by hand.
Integration Features
- Call-to-Appointment Attribution: CallRail automatically matches inbound calls to booked appointments in your scheduling system, so you know exactly which calls are turning into new patients.
- Marketing Source Visibility: See the landing page behind every booked appointment, so you know which campaigns are driving results.
- Attribution Within Dentrix Enterprise: CallRail adds marketing attribution details directly to Dentrix Enterprise, so your team knows which calls became appointments without toggling between systems or checking call logs by hand.
- Built for Healthcare Compliance: CallRail's healthcare plans are built for HIPAA and HITECH compliance, including a signed Business Associate Agreement (BAA), PHI redaction, and encryption, so you can track attribution while keeping sensitive patient data protected.
