Conversational AI platform
Put your call data to work for better marketing and operations with CallRail's Premium Conversation Intelligence™. Drive more of your best leads, boost revenue, and save time and money.
How CallRail’s conversational AI platform helps your business improve marketing and operations
Discover marketable trends within your call data
Spot upticks in spoken keywords or rising interest in a particular product or service in real-time so you can make the most of trends and convert more callers.
Derive insights from calls in an instant
Call summaries provide a 4-sentence explanation of your phone calls – helping your team understand the high points of all calls at a glance without listening to recordings or reading long transcripts.
Automate lead qualification in a few clicks
Automatically classify and categorize calls and form submission interactions when specific behavior, attribution, or conversation criteria are met.
Streamline call analysis
Call sentiment analysis highlights the calls that demand your attention so you can immediately jump in to convert hot leads or assist with disgruntled customers.
Coach your reps with proven talk tracks
See what high-performing sales and customer service representatives say to close more deals. Share insights with the rest of the team to improve talk tracks and help reps increase close rates.
Stay in the know – no matter the language
Multi-language transcriptions ensure your business can efficiently serve your diverse customer base while harnessing AI to foster stronger relationships and optimize your operations.
Trusted reviews by businesses of all sizes.
Better marketing driven by AI-powered insights
Explore how CallRail’s Premium Conversation Intelligence™ works.
Save time and money
Set parameters and automatically qualify leads, ensuring your efforts are concentrated on prospects with the highest conversion potential. Then, divide and conquer to quickly close your hottest leads.
Surface actionable insights
Delve into your conversations to uncover critical marketing insights. From keyword insights derived from organic search caller data to call sentiment analysis, make data-driven decisions that propel your business forward.
Automate lead qualification
Make missed calls and long response times a thing of the past. Built-in call handling directs every caller to the first available team member or the best person to take the call.
Optimize conversions
With insights into lead quality, optimize not just for traffic, but for traffic that converts. Identify and replicate your most successful marketing tactics and refine your approach for sustained growth and higher ROI.
Empower your team
Use call coaching features to guide your team toward better performance and continuous improvement, helping you win and retain more business with every conversation.
CallRail goes great with everything
Seamlessly integrate CallRail with your marketing tech stack to access accurate, complete attribution data.
See all integrations
Hear what customers are saying about CallRail's conversational AI platform
“Today, I’m spending less time monitoring calls and more time serving our customers—which is the way it should be.”
Vlad Kandybovich
CEO, Qshark Moving Company
“Artificial Intelligence is moving into everything we do in marketing and advertising, and CallRail has really been ahead of the curve. The AI can automatically transcribe the conversation and we can tell what the tone of the conversation was without ever listening to it – that’s extremely beneficial.”
James Fogarty
Chief Idea Farmer, Brand Ranch Media
“With Conversation Intelligence, I have new insights into what’s working in our campaigns and what’s not. Sometimes even a simple word change can make all the difference.”
Ryan Cook
Directory of Digital Strategy, Wit Digital
Frequently asked questions
How does conversational AI work?
What's the difference between Conversational AI vs Conversation Intelligence vs chatbots vs generative AI
Try everything we offer, free
Your 14-day free trial comes with our entire suite of marketing analytics tools.
No credit card required. No commitment (unless you love us, which we think you will).
Your 14-day free trial comes with our entire suite of marketing analytics tools. No credit card required. No commitment (unless you love us, which we think you will).
