CallRail vs. JustCall: Which is better?
CallRail is the clear choice for over 220,000 businesses and 7,000+ agencies looking for industry-leading attribution. CallRail delivers a unified AI platform that helps you track and close your leads.
See why businesses like yours voted us #1
CallRail has been the leader in call tracking for 7 years and running
At 4.6 out of 5 stars and over a thousand reviews on G2 — the largest and most trusted software marketplace — no other call tracking provider comes close.
Read the report
92%
Meets requirements
92%
Ease of use
91%
Ease of setup
93%
Good business partner
Why choose CallRail over JustCall?
Reliability & ease of use
Installation is a breeze — from setting up call tracking numbers to getting insights from your website and forms. And CallRail has a 12-year track record of near-perfect uptime.
Attribution-first
CallRail is built from the ground up to serve marketers and agencies. Our platform is optimized to connect phone calls directly to campaigns, keywords, and digital behavior.
Lower start-up costs
Starting at $50/month, every CallRail plan includes 5 local numbers and 250 minutes, including our expert customer service team — all things you’d often sign a contract and pay Justcall.
Nothing else compares
Compare features
Feature
CallRail
JustCall
Pricing
Primarily per-number/per-minute
for flexible marketing budgets.
Primarily per-user subscription (requiring a seat for every user) plus usage fees.
Marketing Attribution
Industry Leader
Call attribution is the native, core function of the platform.
Secondary feature. Call attribution is integrated into a larger communication suite and is difficult to set up.
Follow-Up Automation
Convert Assist
provides AI-generated action plans, smart follow-up messages, and coaching tips to help sales teams convert leads faster.
JustCall doesn’t focus on post-call enablement, just call center management.
Voice AI Agents Pricing
Voice Assist
is predictable Per-Call ($95/month for 50 calls, then $1.00/call overage).
High Per-Minute (up to $0.99/minute pay-as-you-go) plus a required per-user subscription.
Setup & Integrations
Fast, intuitive setup
optimized for marketer self-service.
Takes approx. 45 minutes to set up; monthly users are self-service only with no onboarding support.
Ryan S., Marketing Manager, from a review on G2
“After four years of using CallRail, I haven't considered alternatives. CallRail gives me everything I need.”
Does CallRail use AI to analyze my calls?
CallRail has been doing AI longer and better than anyone else in the industry. Our Conversation Intelligence® uses an AI model trained on over 650,000 hours of speech recordings and provides transcripts and analytics with near-human level accuracy. That means more accurate keyword spotting, summaries, auto-tagging, and sentiment analysis.
Is CallRail easy to use?
Setting up CallRail is a breeze. Want to port in existing business numbers? That’s no problem. And CallRail’s dashboard is easy on the eyes and gives you insights about everything from marketing campaign ROI to trending keywords in your conversations.
Are CallRail’s reports customizable for my business’s needs?
Absolutely — you can build custom reports directly in CallRail using call, text, web form, and lead status information. If you use other marketing platforms alongside CallRail, our host of integrations and our powerful open API make the customization possibilities endless.
David F., Founder and CEO, from a review on G2
“I have used 3 other call tracking platforms. This tool provides robust features, a powerful, well-documented API, and fair pricing.”
Tracking calls for over 220,000+ businesses and 7,000+ marketing agencies
Try CallRail’s entire suite of marketing analytics tools free for 14 days. No credit card required. No commitment.
(Unless you love us, which we think you will).
