CallRail vs. CallTrackingMetrics
Join over 200,000 businesses that choose CallRail for call tracking, form tracking, conversation intelligence, and smart communications.
See why businesses like yours voted us #1
CallRail has been the leader in call tracking for 5 years and running
At 4.6 out of 5 stars and over a thousand reviews on G2 — the largest and most trusted software marketplace — no other call tracking provider comes close.
Read the report
G2 Grid® for Inbound Call Tracking
91%
Meets requirements
91%
Ease of use
90%
Ease of setup
92%
Good business partner
Why choose CallRail over CallTrackingMetrics?
Lower start-up costs
Starting at $50 per month, every CallRail plan includes 5 local numbers and 250 minutes, as well as access to our expert customer service team — all things you’d have to pay extra for with CallTrackingMetrics.
Accurate data & automations
CallRail’s advanced Conversation Intelligence® provides the most accurate transcriptions in the industry, plus time-saving features like automated call summaries and auto-qualifying leads.
Built-in call control center
CallRail’s Lead Center is an all-in-one call, text, and chat platform for your whole team. You don’t need to integrate with an outside VOIP solution or business phone provider.
Ryan S., Marketing Manager, from a review on G2
“After four years of using CallRail, I haven't considered alternatives. CallRail gives me everything I need.”
Does CallRail use AI to analyze my calls?
CallRail has been doing AI longer and better than anyone else in the industry. Our Conversation Intelligence® uses an AI model trained on over 650,000 hours of speech recordings and provides transcripts and analytics with near-human level accuracy. That means more accurate keyword spotting, summaries, auto-tagging, and sentiment analysis.
Is CallRail easy to use?
Setting up CallRail is a breeze. Want to port in existing business numbers? That’s no problem. And CallRail’s dashboard is easy on the eyes and gives you insights about everything from marketing campaign ROI to trending keywords in your conversations.
Are CallRail’s reports customizable for my business’s needs?
Absolutely — you can build custom reports directly in CallRail using call, text, web form, and lead status information. If you use other marketing platforms alongside CallRail, our host of integrations and our powerful open API make the customization possibilities endless.
Nothing else compares
CallRail is the clear leader in call tracking. With included numbers and minutes, an easier setup process, and a full roster of integrations, it’s easy to see why more businesses choose CallRail.
David F., Founder and CEO, from a review on G2
“I have used 3 other call tracking platforms. This tool provides robust features, a powerful, well-documented API, and fair pricing.”
Tracking calls for over 200,000 businesses
Try CallRail’s entire suite of marketing analytics tools free for 14 days. No credit card required. No commitment.
(Unless you love us, which we think you will).
