Measure text message volume
See who’s texting your business and how often your customers reach out via text.
Reach leads and customers with business text messaging
Consumers are heavily dependent upon their mobile devices to find and contact businesses. Give your leads a simple way to respond to your advertising by using text messaging on your tracking phone numbers.
Each local tracking phone number you purchase comes equipped with text messaging capabilities. When you send a text message from CallRail’s interface, from the recipient’s perspective, it’s just like you texted them directly from your phone, except your tracking number shows as the caller ID. We’ll also keep a history of your conversation so you and the rest of your team know how to help anyone reaching out.
Take texting with you anywhere when you download CallRail’s mobile app. Get mobile push notifications delivered straight to your phone’s home screen so you can close your next deal faster and deliver exceptional customer service from the palm of your hand.
We treat your text messages like we treat your calls by detailing the marketing campaign, PPC keywords, and lead qualification status of every text conversation. Your text activity log illustrates the volume of text messages received by your company and gives you the option to drill-down into a specific customer’s timeline to see their text activity alongside their call activity.
Your text message data can be sent to your other marketing platforms through our native integrations with Google Analytics, Microsoft Advertising, Unbounce, and more.
Reduce the amount of time spent sending the same messages to your leads by using Quick Texts. Quick Texts are reusable text messages your team can use to handle your most common replies. Respond to missed calls, or send appointment reminders and promotions without have to rewrite the script each time.