Erica Hawkins

Article
4 Risks Associated with Outsourcing Customer Support

Providing good customer service is a key component to maintaining the ongoing success of your company. Before outsourcing, consider these potential risks.

Article
Interruption Marketing vs Permission Marketing: A Deeper Look into Both Marketing Types

What exactly is the difference between interruption marketing vs permission marketing? Learn more about which tactics would benefit your business the most.

Article
CallRail Phone Numbers for Local Marketing

Build your local presence with geographically targeted advertising. With CallRail, you'll know which local ads to invest in that get your phone to ring.

Article
4 Risks Associated with Outsourcing Customer Support

Providing good customer service is a key component to maintaining the ongoing success of your company. Before outsourcing, consider these potential risks.

Guide
Call Tracking Metrics: The Most Important Metrics to Measure

Focus on high converting inbound calls and optimize your inbound strategy by focusing on these call tracking metrics

Guide
Top 10 Reasons You Should Be Using Business Call Tracking

For any business to succeed, you need a great website and tools to analyze its success. Here are the top reasons to add call tracking to your business.

Article
CallRail Makes it Ring $75M in Capital for Product Expansion and International Growth

Today, CallRail is excited to announce a $75M investment from Sageview Capital and Leaders Fund.

Article
Workshop Digital increases leads 67% by switching to CallRail

Virginia-based agency, Workshop Digital, increases leads, conversions, and ROI by switching to CallRail call tracking.

Article
Atlas Van Lines Household Movers Grows Leads and Increases Search Engine Marketing Insights with CallRail

Atlas Van Lines moving company increases search engine marketing insights 50% and grows leads with call tracking and analytics.

Article
Total Eclipse of the Calls: Data Behind Call Volume During The Solar Eclipse

Data and infographic behind how the solar eclipse impacted call volume across the nation.

Article
CallRail Named #492 Fastest Growing Company in America by Inc. Magazine

Being ranked in the Inc 500 list is kind of a big deal, getting ranked in Inc twice is an even bigger deal! And we're only getting started.

Guide
How to Utilize Whisper Messages in Your Campaigns

A how to guide for using whisper messages in your marketing campaigns.

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