AI Voice Agent for Lawyers

CallRail's Voice Assist is your 24/7 AI voice agent designed to ensure your law firm never misses a prospective client. This AI voice agent handles inbound calls, captures crucial intake details, and qualifies leads so your team can focus on converting clients into cases.

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Why law firms need an AI voice agent

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Never miss a potential client. Capture every call from prospective clients, even during court hours, weekends, or after-hours.

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Increase case intake. More answered calls mean more consultations are booked, leading to higher conversion from leads into cases.

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Reduce administrative burden. Automatically collect intake questions like “What type of case?” or “When did the incident occur?”.

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Immediate case alert. Receive summaries of each call with details such as case type, urgency, and next steps.

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Track marketing ROI. Link calls back to specific campaigns (Google Ads, referral sites) to see which channels actually drive new clients.

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Legal-specific intake flexibility. Customize Voice Assist to capture your practice area (family, criminal, personal injury) and automatically prioritize high-value cases.

CallRail is the #1 ranked Inbound Call Tracking product on G2 since 2018

Features of our AI voice agent for lawyers

How Voice Assist helps you turn calls into cases

Easy setup

Train Voice Assist by conveniently using past client calls and firm website details — no effort or engineering expertise required.

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Custom intake scripts

Customize your AI voice agent to collect essential caller information like case details, opposing party, and timeline in a structured intake form.

Integrated case insights

No need to waste time manually going through hundreds of call recordings. CallRail’s platform stores transcripts, summaries, and lead scores for easy team review.

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CallRail Voice Assist transcript identifying the call as a New lead with Call Source

Routing urgent cases

Some calls are too important to miss. High-priority calls (e.g., criminal defense emergencies) are automatically flagged and routed immediately.

CallRail goes great with everything

Seamlessly integrate CallRail with your marketing tech stack to access accurate, complete attribution data.

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See all integrations

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Hear what our customers are saying about CallRail’s AI voice agent for lawyers

"I was super impressed with how much information the Voice Assist agent knew about my business; it's incredibly accurate."

Scott Clift

CEO and Broker, Westpark Loans


"We highly recommend giving Voice Assist a try— it's already paid for itself by helping us capture leads we might’ve lost to voicemail."

Verified G2 user

MediaOwner, Mr. Nice Guy Bail Bonds

"We reduced our missed calls by 44% using Voice Assist. That’s a huge win for our team and our clients.”

Carlos Alfonzo

Founder/CEO, KSA Property Management

Ready to get started with CallRail?

Improve client capture and intake like never before with CallRail's AI Voice Agent. Empower your law firm to save time, convert more prospective clients, and deliver outstanding client experiences.

Try CallRail’s AI Voice Agent completely free for 14 days!

Start your free trial