Tips Hub
How Lead Center helps your entire team grow and succeed from a single inbox
With everyone working in a single, shared workspace, there’s finally a single source of truth for all business communication, no matter how people contact you or how many team members are working at any given time.
How Conversation Intelligence improves the customer experience
Customer experience is the make-or-break factor that determines whether or not a business succeeds. To stand out from the competition and boost sales, businesses need to deliver an excellent customer experience at every step.
Tip Sheet: 7 common law firm marketing questions, answered
Get the inside scoop on the seven biggest marketing questions practice owners ask today.
Tip Sheet: 7 common small business marketing questions, answered
We’ve put together a tip sheet of the seven biggest marketing questions small businesses ask today.
How to get more home service leads (without paying for ads)
While pay-per-click advertising and lead generation services can drive leads to your business, you don’t have to solely rely on them. These five marketing solutions will help you find new leads without breaking the bank.
Tips for car dealerships starting out with live chat
Live chat is a powerful tool auto dealerships can use to create better customer experiences for your prospects and increase quality leads for your business.
5 tips to improve customer communication and experience for home service businesses
Good customer service starts with good customer communication. These five tips will help your home services business stand out when customers are looking for someone to hire.
4 small-business communication trends (and how they improve customer experience)
Communication between customers and small businesses is digital-first. Here's how to use the latest trends to simply your marketing communications and meet customers where they are.
Customer Spotlight: Workshop Digital strengthens client relationships with CallRail
"Our partner relationship is very much a two-way conversation." Andrew Miller, co-founder and VP of strategy at Workshop Digital, shares their CallRail Partner Program success story.
13 essential commercial real estate marketing tools
Here are the top commercial real estate listing, marketing, and prospecting tools to close more deals and stay in front of market trends.
A 7-step process to do competitive research for your clients
Set your agency apart by implementing the right marketing analytics tools — and process — to successfully conduct and deliver competitive research about your clients' competitors.
CallRail vs. Invoca: Find the best tool for your needs
When assessing tools for your company’s marketing analytics, call tracking and conversion reporting are critical. Check out this Invoca and CallRail side-by-side comparison.
How to help your clients set and achieve their goals
How can your agency help clients set specific goals — and achieve them? With better data and reporting insights.
5 ways to shorten your sales cycle
Win more customers in a shorter timeframe with our top 5 ways to shorten your sales cycle.
How to define (and achieve) your small business marketing goals
The first step to take when marketing as a small business owner? Set goals. Start with these three tactics.
How to determine which marketing tactics are generating the highest-quality leads
See greater impact from your marketing budget by testing your tactics to find what works best to generate the most business.
Which marketing tactics generate the highest quality client leads for your law firm?
An American Bar Association survey found 52% of law firm professionals feel getting new client business is the biggest challenge they face. Test your tactics to figure out what marketing works (and what doesn't).
How to define — and achieve — your law firm’s marketing goals
Successful law firm marketing is all about continually refining your strategy. Here's how to lean into the tactics that work, and fix (or cut) the ones that don’t.
Voice of the Customer in law firm marketing: What it is and how to capture it
Voice of the Customer (VoC) research helps you collect customer feedback to improve your law firm marketing, build stronger client experiences, and sign more clients.
Prove your value to your clients with better reporting (How to tell a story with data)
Your clients expect you to be their subject matter expert. Explain to them what's working, what isn’t, and why by telling their entire data story with CalRail to prove ROI.
4 ways to optimize real estate lead generation methods to improve business
In an unprecedented market, realtors need to cater to home buyers as well as those looking to sell their properties. Grow sales by tracking each lead with these four methods.
Going above and beyond lead gen: Setting up sales enablement at your agency
Go beyond lead generation for your clients by implementing a strategic sales enablement process with CallRail.
4 ways Lead Center helps you make the most of Call Tracking
Businesses that want to close more deals can’t just rely on call tracking alone. Enter Lead Center, the perfect complement to CallRail’s Call Tracking.
Tip Sheet: 7 ways to build a lead management strategy
Make sure potential customers aren't slipping through the cracks. Enter your lead management strategy — the system to attract, monitor, and engage leads.
Google LSAs best practices for home service businesses
Nick Paul, Director of Advertising at Nifty Marketing shares best practices for how Google LSAs help home service business clients get the most out of their marketing investment with CallRail.
A curated list of the best customer service content (plus 7 tips from our Customer Support team!)
In celebration of Customer Service Week, here's our best customer service content, tips from our Support team, and our favorite CS content from around the web.
How Conversation Intelligence improves the automotive customer experience
Learn how Conversation Intelligence can harness the Voice of the Customer so automotive dealers and marketers can deliver an excellent car-buying customer experience.