Keypad Scoring

Quick Insight for Your Entire Team

Keypad Scoring allows you to categorize and classify calls as soon as they end. From the keypad of your phone, you can:

  • Classify the call as a good lead.
  • Add tags to the call to immediately categorize it.
  • Assign a numeric value to the caller without signing into the CallRail dashboard.

Calls that have been classified as a good lead immediately populate your Lead Funnel Report so you can see how website visitors become callers— and how callers become conversions. Additionally, the call tags and values you select are applied to calls immediately, keeping your activity and dashboards up-to-date so you can access granular data about your calls.


Use Keypad Scoring to:

  • Quickly understand your leads as they call.
  • Keep your Lead Funnel Report up-to-date and better understand your conversions.
  • Manage your leads without having to log into CallRail.


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