View your highest call volumes by day and time
The Calls by Day & Time report provides a breakdown of the number of calls received on each day of the week, as well as within each hour in a day. Use this data to determine agent’s call schedules, and optimize your available phone call hours for peak performance.
Never miss a call again
Available at the company level within your CallRail account, you can use the meaningful insights within this report to optimize your business’s phone call schedules. You can also view the individual call recording and lead status of each call, to learn more about the quality of your calls at any given time.
Still have questions about CallRail’s advanced reporting? Contact our sales team today.