You’ve put your time, effort and money into marketing yourself to potential patients and generating phone calls. Are you sure that your staff is providing a positive experience to those callers when they answer the phone? Don’t let your marketing dollars go to waste. Listen to CallRail’s Mark Sullivan and Doctor.com’s David Brooks to learn how to use call tracking to ensure that you acquire new patients the first time that they call.
In this webinar, we discuss:
- Using call tracking to improve customer service
- Ways to more accurately qualify leads and convert them into new patients
- Recording calls while remaining HIPAA compliant
- Proven after-hours and answering service strategies