Product Pricing

Start your free 14-day trial, no credit card required.
Discover which of your marketing campaigns bring in leads.

Analytics
Suite

Start Free Trial

$95 per month

  • Get call and form tracking for detailed reporting on customer interactions.
  • Bring power and flexibility to your analytics with customizable reports.
  • Properly allocate your marketing resources with ROI and cost per lead reporting.

Included Usage Additional Usage

  • 10 local numbers
  • 500 local minutes
  • 100 text messages
  • 1,000 form submissions
  • Unlimited custom forms

Call
Tracking

Start Free Trial

$45 per month

  • Tie every call and text to the channel, source, and campaign that captures a customer.
  • Get granular details on your callers with caller ID and call recording capabilities.
  • Optimize your customer experience with reports and custom call routing.

Included Usage Additional Usage

  • 10 local numbers
  • 500 local minutes
  • 100 text messages

Frequently Asked Questions

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How does the free trial work?

Every account starts with a 14-day free trial. We don’t require a credit card to get started, and we won’t bill you until your trial is over.

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How will I be billed?

We’ll automatically invoice your credit card each month. For example, if you become a customer on the 15th, we’ll bill you on the 15th of each month. You’ll pay the base fee for the upcoming month and the additional usage from the previous month.

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How do I pay for CallRail?

We accept all major credit cards and process transactions in USD. If you need to pay by check, contact our sales team for custom payment options. Invoicing is typically available to customers paying more than $500 per month with an annual commitment.

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What if I go over my included usage?

We’ll continue to track your leads so that your reports stay up-to-date. Once you go over your included usage, you’ll be billed at the “Additional Usage” rates on your current plan. You can always upgrade your pricing plan as your business grows.

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Can I change my plan?

Yes, you can change your plan at any time. Once you’ve made your changes, your account is updated immediately, and you’ll have access to all of the features included in your new plan.

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How does Agency pricing work?

Agencies use CallRail’s Account Center to manage their client’s accounts. Each client in your agency’s Account Center can subscribe to the pricing plan that fits their needs.

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Does call recording cost extra?

No, there’s no additional cost to use call recording. Call recording for inbound and outbound calls is included in every plan.

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What kind of support do I get?

Everyone can use our Help Center and Community forum to learn more about CallRail. If you need one-on-one help, our customer support team can be reached after you’ve logged in to your account. If you require a dedicated account manager, talk to our sales team.

Included Usage
Local Numbers1010Custom
Local Minutes500500Custom
Text Messages100100Custom
FormsX MarkFeature not availibleUnlimitedCustom
Form SubmissionsX MarkFeature not availible1,000Custom
Additional Usage
Local Numbers$3 ea.$3 ea.Custom
Local Minutes$0.05 ea.$0.05 ea.Custom
Toll-free Numbers$5 ea.$5 ea.Custom
Toll-free Minutes$0.08 ea.$0.08 ea.Custom
Text Messages$0.016 ea.$0.016 ea.Custom
Form SubmissionsX MarkFeature not availible$0.02 ea.Custom
Attribution
Offline call trackingCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Online call trackingCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Dynamic number insertion (DNI)CheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Keyword-level attributionCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Localized DNIX MarkFeature not availibleX MarkFeature not availibleCheckmarkFeature avalible
Reporting
Out-of-the-box reportingCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Email summary reportsCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Custom reporting engineX MarkFeature not availibleCheckmarkFeature avalibleCheckmarkFeature avalible
Multi-touch cost per lead reportingX MarkFeature not availibleCheckmarkFeature avalibleCheckmarkFeature avalible
Analyze your calls with
Call recordingCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
CallScoreCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Keypad scoringCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Text message scoringCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Call transcription$0.025 per minute$0.025 per minuteCustom
Efficiently route your calls
Call forwardingCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Email notificationsCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Standard call flow builderCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Mobile appCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Custom agent setupCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Advanced call flow steps$15 per company$15 per companyCustom
Browser-based softphone$10 per company$10 per companyCustom
Integrate with marketing and reporting tools
Google AnalyticsCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Google AdsCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Bing AdsCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
FacebookCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Wordpress pluginCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
AMP pluginCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
ZapierCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Google Data StudioCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Google Ads Mobile Click-to-CallCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
API & webhooksCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
HubSpotX MarkFeature not availibleCheckmarkFeature avalibleCheckmarkFeature avalible
UnbounceX MarkFeature not availibleCheckmarkFeature avalibleCheckmarkFeature avalible
SlackX MarkFeature not availibleX MarkFeature not availibleCheckmarkFeature avalible
Pipeline DealsX MarkFeature not availibleX MarkFeature not availibleCheckmarkFeature avalible
MixpanelX MarkFeature not availibleX MarkFeature not availibleCheckmarkFeature avalible
VWOX MarkFeature not availibleX MarkFeature not availibleCheckmarkFeature avalible
SalesforceX MarkFeature not availibleX MarkFeature not availibleCheckmarkFeature avalible
MarketoX MarkFeature not availibleX MarkFeature not availibleCheckmarkFeature avalible
Optimizely XX MarkFeature not availibleX MarkFeature not availibleCheckmarkFeature avalible
MarinX MarkFeature not availibleX MarkFeature not availibleCheckmarkFeature avalible
KenshooX MarkFeature not availibleX MarkFeature not availibleCheckmarkFeature avalible
Customer Support
Help CenterCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
CallRail Community ForumCheckmarkFeature avalibleCheckmarkFeature avalibleCheckmarkFeature avalible
Dedicated Account ManagerX MarkFeature not availibleX MarkFeature not availibleAvailable