Each quarter CallRail releases anonymized call volume data from a large sample of U.S. and Canadian companies using our software to track inbound phone calls from website visitors. The numbers below reflect the most recent quarter.
In the 1st quarter of 2016 we surveyed call volume from 1,087 companies using our session-level call analytics product. We found that there was an 8% increase in call volume for these companies compared to the 1st quarter of 2015. The month by month breakdown is below.
- January 2015/January 2016 +7%
- February 2015/February 2016 +17%
- March 2015/March 2016 +2%
The companies in this report make up industries that include professional services, e-commerce, healthcare services, home services, automotive, retail, and various types of local businesses.