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News Hub

The AI Acquisition Spree and What It Means for Marketers

As mobile continues to grow in search, AI and machine learning will be critical considerations for the daily operations of any marketing agency.

Industry
by Michael Saba
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Google Ads Now Lets You Bid for More Calls

Google's new 'bid adjustments' for Ads now let you pay to encourage more calls, making call tracking and analytics more important than ever.

Industry
by Michael Saba
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Get to Know CallRail’s CallScore

Our product owners gives you a behind the scenes look at the process of what CallScore does and the gaps it fills for customers.

Product
by Adam Hofman
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CallRail Quarterly Product Update: What’s New in Q2 2017

We're always working to improve our software to make things easier for our customers. Check out our latest feature and integration updates.

Product
by Madelyn Wing, Head of Partnerships, CallRail
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Women In Tech: Melinda Weathers, Principal Software Engineer

Melinda didn’t let her first degree confine her to one industry, but instead sought out experience that allowed her to carve her own path in tech.

Interview
by Kate McGaughey
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The Decline of Google Organic, the Rise of Mobile, and What It Means for Your Business

The game is changing...again. With the rise of mobile and decline of Google organic, it may be time for SEO marketers to start shifting their priorities.

Industry
by Michael Saba
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Spotlight Interview: Alan Matthews | Development

Learn how Alan Matthews, one of CallRail's developers, went from working in the music industry to jumping into tech by teaching himself how to code.

Interview
by Kate McGaughey
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New Form & Text Message Updates to Improve Inbound Lead Attribution

CallRail has several updates for form fill-outs and text messages. You can now access all customer interactions in a single, powerful interface.

Product
by Madelyn Wing, Head of Partnerships, CallRail
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Power Up Your Call Transcriptions with Automation Rules

Gain insight into customer search. Have keywords automatically pulled from the call transcriptions of any campaign with Automation Rules.

Product
by Madelyn Wing, Head of Partnerships, CallRail
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Women In Tech: Michelle McCurdy, Director of Customer Support

Girls Who Code says 74% of young girls express interest in STEM fields but only 26% of computing jobs are held by women. Find out what drives women in tech.

Interview
by Kate McGaughey
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Keep Your Call Data Secure with Two-Factor Authentication

We take your call data security seriously. With 2-step authentication, we added an extra layer of security to all CallRail accounts to keep you protected.

Product
by Madelyn Wing, Head of Partnerships, CallRail
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Google Changes Enhanced CPC 30% Threshold: What Advertisers Need to Know

Google announces that starting in June they'll be removing the 30% threshold on bid changes that can be done through Enhanced CPC bidding.

Industry
by Zack Bedingfield
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Spotlight Interview: Mita Chatterjee | Accounting

As CallRail's Accounting Manager, Mita Chatterjee works to keep our financials in perfect order. Today Mita shares the story of her ongoing education.

Interview
by Kate McGaughey
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3 easy ways to implement lead tracking techniques with Lead Center

Implementing proper lead tracking is crucial to helping both sales and marketing teams. Here are 3 easy ways to use Lead Center to track leads.

Product
by Madelyn Wing, Head of Partnerships, CallRail
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CallRail Named Best Call Tracking Software by G2 Crowd | Spring 2017

The results are in and CallRail continues to top the G2 Crowd charts. Interested in what CallRail could do for your business? Contact us for a demo!

Awards
by Amber Guidry
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What a Macron Presidency means for global tech and marketing

International marketers should keep their eye on developments coming from France. Learn about Macron's stance on tech, globalization, privacy encryption.

Industry
by Michael Saba
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Spotlight Interview: Fiona Moriarty | Success Team

From the fashion to tech industry, learn what motivated Customer Success Manager, Fiona Moriarty, to make the leap.

Interview
by Kate McGaughey
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Smart Phone Usage in The United Kingdom

The UK has reached “peak smartphone usage.” From your efforts online to those offline, CallRail is here to help you learn what’s working for your campaigns.

Industry
by Erica Hawkins
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Introducing CallRail's Lead Center

Lead Center is CallRail’s new standalone application that gives your sales and support teams access to all the previous functionality of Copilot and more.

Product
by Madelyn Wing, Head of Partnerships, CallRail
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New Feature: SMS on the CallRail Mobile App

With CallRail's latest update to the mobile app, you'll never have to worry about missing a SMS lead again with our new push notifications.

News
by Madelyn Wing, Head of Partnerships, CallRail
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Why Call Conversions are Better Than Clicks

Understanding how your customer finds you online is important, but what happens when leads call direct instead? Call conversions trump clicks. Here's why.

Product
by Erica Hawkins
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How Real-Time Analytics are Reshaping Marketing

For data-driven marketers, real-time analytics are increasingly critical to creating value for businesses and clients. Those who stay ahead will benefit.

Industry
by Michael Saba
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CallRail Ranked 26th Fastest-Growing Private Company by the Atlanta Business Chronicle

The new year is moving faster than we could’ve imagined, but CallRail is helping set the pace! With a growing team means more innovative products to come!

Awards
by Amber Guidry
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Women In Tech: Ni Ha, UX Designer

CallRail's UX Designer, Ni Ha, shares her personal story of what led her from majoring in mathematics to a fulfilling career in graphic design.

Interview
by Kate McGaughey
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Spotlight Interview: Terrence Ford | Support Team

Our support team knows our product inside and out. Today, we're getting to know more about one member, Terrence Ford and what led him to CallRail.

Interview
by Kate McGaughey
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Building with CallRail: Habitat for Humanity Volunteer Day

Giving can be the greatest gift. CallRail joins Habitat for Humanity for the finishing touches of the build to see what community really means.

Culture
by Carolyn Lyden
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CallRail Quarterly Product Update: What’s New in 2017

It can be hard to keep up with all of CallRail's new features and updates. That's why we're introducing quarterly updates to show you what we've been up to.

Product
by Madelyn Wing, Head of Partnerships, CallRail
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