News Hub

Google Ads Now Lets You Bid for More Calls

Google's new 'bid adjustments' for Ads now let you pay to encourage more calls, making call tracking and analytics more important than ever.

Get to Know CallRail’s CallScore

Our product owners gives you a behind the scenes look at the process of what CallScore does and the gaps it fills for customers.

CallRail Quarterly Product Update: What’s New in Q2 2017

We're always working to improve our software to make things easier for our customers. Check out our latest feature and integration updates.

Women In Tech: Melinda Weathers, Principal Software Engineer

Melinda didn’t let her first degree confine her to one industry, but instead sought out experience that allowed her to carve her own path in tech.

The Decline of Google Organic, the Rise of Mobile, and What It Means for Your Business

The game is changing...again. With the rise of mobile and decline of Google organic, it may be time for SEO marketers to start shifting their priorities.

Spotlight Interview: Alan Matthews | Development

Learn how Alan Matthews, one of CallRail's developers, went from working in the music industry to jumping into tech by teaching himself how to code.

New Form & Text Message Updates to Improve Inbound Lead Attribution

CallRail has several updates for form fill-outs and text messages. You can now access all customer interactions in a single, powerful interface.

Power Up Your Call Transcriptions with Automation Rules

Gain insight into customer search. Have keywords automatically pulled from the call transcriptions of any campaign with Automation Rules.

Women In Tech: Michelle McCurdy, Director of Customer Support

Girls Who Code says 74% of young girls express interest in STEM fields but only 26% of computing jobs are held by women. Find out what drives women in tech.

Keep Your Call Data Secure with Two-Factor Authentication

We take your call data security seriously. With 2-step authentication, we added an extra layer of security to all CallRail accounts to keep you protected.

Google Changes Enhanced CPC 30% Threshold: What Advertisers Need to Know

Google announces that starting in June they'll be removing the 30% threshold on bid changes that can be done through Enhanced CPC bidding.

Spotlight Interview: Mita Chatterjee | Accounting

As CallRail's Accounting Manager, Mita Chatterjee works to keep our financials in perfect order. Today Mita shares the story of her ongoing education.

Three Easy Ways to Implement Lead Tracking Techniques with Lead Center

Implementing proper lead tracking is crucial to helping both sales and marketing teams. Here are 3 easy ways to use Lead Center to track leads.

CallRail Named Best Call Tracking Software by G2 Crowd | Spring 2017

The results are in and CallRail continues to top the G2 Crowd charts. Interested in what CallRail could do for your business? Contact us for a demo!

What a Macron Presidency means for global tech and marketing

International marketers should keep their eye on developments coming from France. Learn about Macron's stance on tech, globalization, privacy encryption.

Spotlight Interview: Fiona Moriarty | Success Team

From the fashion to tech industry, learn what motivated Customer Success Manager, Fiona Moriarty, to make the leap.

Introducing CallRail's Lead Center

Lead Center is CallRail’s new standalone application that gives your sales and support teams access to all the previous functionality of Copilot and more.

New Feature: SMS on the CallRail Mobile App

With CallRail's latest update to the mobile app, you'll never have to worry about missing a SMS lead again with our new push notifications.

Why Call Conversions are Better Than Clicks

Understanding how your customer finds you online is important, but what happens when leads call direct instead? Call conversions trump clicks. Here's why.

CallRail Ranked 26th Fastest-Growing Private Company by the Atlanta Business Chronicle

The new year is moving faster than we could’ve imagined, but CallRail is helping set the pace! With a growing team means more innovative products to come!

Women In Tech: Ni Ha, UX Designer

CallRail's UX Designer, Ni Ha, shares her personal story of what led her from majoring in mathematics to a fulfilling career in graphic design.

Spotlight Interview: Terrence Ford | Support Team

Our support team knows our product inside and out. Today, we're getting to know more about one member, Terrence Ford and what led him to CallRail.

Building with CallRail: Habitat for Humanity Volunteer Day

Giving can be the greatest gift. CallRail joins Habitat for Humanity for the finishing touches of the build to see what community really means.

CallRail Quarterly Product Update: What’s New in 2017

It can be hard to keep up with all of CallRail's new features and updates. That's why we're introducing quarterly updates to show you what we've been up to.

Women In Tech: Crystal Thornton, QA Engineer

Different story, same results: Women Thriving in Tech. Discover QA Engineer, Crystal Thornton's journey from technical writing to her role here.

3 Reasons to Implement Round Robin for Your Sales Team

Streamline your phone management and never miss out on a lead again. With CallRail's Round Robin, your customer will reach a person rather than voicemail.

Team CallRail Recap: Human-Centric Design and Taking UX Care at SXSW

SXSW 2017 emphasizes more time on design strategy, cross-team collaboration, and broadening our skillsets.  Here are CallRail's take aways.