News Hub

Staying Connected while Social Distancing: 3 Google My Business Updates You Should Make Today

While Google My Business has some temporary limitations, here are three updates you should consider making immediately to your profile.

Taking care of small businesses: Facebook offers $100 million in cash grants to SMBs

Facebook has pledged $100 million in cash grants and ad credits to SMBs that qualify. Find out if your business is eligible.

Support for SMBs: Google offers $340 million in ad credits to small and midsize businesses

Google is now extending their support to SMBs by offering a $340 million in ad credits to small to medium-sized businesses.

Will Google Chrome’s Privacy Updates Affect CallRail?

While Google’s initiative may seem like it will severely limit the crucial data you receive on your leads, we’re happy to verify that that’s very far from the truth.

Supporting your business, your health and your people

We’ve compiled a list of tactics to help SMBs adapt to operating their businesses and strengthening client relationships in this new normal.

Get more out of your phone calls with Conversation Intelligence

With Conversation Intelligence, you can determine exactly what was said during your phone conversations without ever having to listen to the call.

Minding the business with CallRail

As you join us in serving your customers the best way possible through uncertain times, we’ve collected some tips we find most helpful in delivering exceptional customer experiences.

CallRail’s VWO Integration Optimizes for Campaign Conversions

Visual Website Optimizer is one of the top tools in the marketing industry for A/B testing your content and landing pages.

Why Coca-Cola is Replacing Voicemail

Learn more about a well known company, Coca Cola’s, huge decision to cut the use of traditional voicemail and switch to business text messaging.

CallRail Announced as a Best Place to Work in Atlanta for The Third Year In a Row

What makes CallRail a Best Places to Work in Atlanta? They don't just optimize and streamline call tracking and analytics, they optimize for happiness.

Prepare for Keypad Scoring

With CallRail's Keypad Scoring, you'll have the freedom to step away from your desk without compromising your call data.

Harness the Power of Call Intelligence Software

Save time and view detailed conversation analytics using CallRail's Call Intelligence software. Quickly view call stats and determine lead quality.

CallRail’s Mobile App for Data-Driven Marketers On-The-Go

With our app, you can quickly follow up with a lead, listen to a call recording, or view the effectiveness of your marketing campaign while on-the-go.

The Newest Tool in Call Conversion: CallRail Copilot!

Improve sale conversion rates and customer service with real-time context to inbound calls. Get the insight that goes beyond simple caller ID with CallRail.

Better Form Tracking with CallRail’s new inclusive bundles

The new form tracking functionality is now available on the Marketing Analytics and Analytics Suite bundles. Got questions about how this affects you? We've got answers.

Integrating Google Ads lead form extensions with CallRail

Learn how to overcome consumer inertia and capture new leads with our Google Ads integration.

CallRail for Google My Business: Get to know your local customers through call tracking

CallRail’s Google My Business integration greatly expands on what GMB natively offers through GMB Insights.

Better attribution reporting with Google Analytics and CallRail

Maximize campaigns and cast the widest marketing net without adding more time, expenses, or resources to your operation.

CallRail 2020: New Year, New Global Navigation

New year, new nav! As part of our growing product roadmap, we recently added a brand new navigation bar to your account. See the changes we've made, here.

Better attribution reporting with Marketo and CallRail integration

Here’s how CallRail can augment your instance of Marketo

ADF for CallRail: Automatically create ADF files from your inbound phone calls

CallRail’s ADF integration pulls leads from inbound phone calls, creates an ADF file, and transfers it via email to your CRM.

CallRail named to Deloitte Tech Fast 500 for fourth consecutive year

At number 281 on the list, we were recognized for 387 percent revenue growth over the previous three fiscal years

CallRail CRO Mary Pat Donnellon recognized as finalist in Georgia Women In Tech Awards

CallRail CRO Mary Pat Donnellon was recognized as a finalist in the small business category of the Georgia chapter of the 2019 Women In Tech Awards.

CallRail wins second APPEALIE award in Overall SaaS category

The Appealie Awards announced CallRail as a second-time winner of its 2019 Overall SaaS Award, alongside SalesLoft, Slack, Ceridian, ChurnZero, and Zoom.

Turn it off: Team CallRail takes Summer!

As the summer winds down, we rounded up some awesome photos and reflections on a few of our employees' vacations!

Google Ads switches to account-level call reporting: Is it right for your business?

A recent update to Google Call Reporting could make it more difficult to accurately measure conversions. Here's how advanced call tracking can fill the gap.

Women in Tech: Janan Barge, Engineering Manager

As part of our Women In Tech series, we interview one of CallRail's engineering managers, Janan Barge, about her exciting career in tech.