News Hub

A suite deal: try all our products free for two months

Get everything CallRail offers — Call Tracking, Form Tracking, and Conversation Intelligence — free for two months.

CallJoy is shutting down. What’s next?

CallJoy is coming to an end, but call tracking doesn't stop there. CallRail is offering an extended trial for CallJoy customers. Sign up today to see the difference.

Create smarter Custom Forms with field logic

CallRail’s Custom Forms just got a whole lot smarter. With field logic, you can customize and improve your user experience when filling out forms while increasing your form's conversions.

CallRail Updates to Google Ads, GMB, and Google Data Studio Integrations

CallRail and Google work together wonderfully, and we’re always looking for ways we can make our users’ lives easier. Check out our latest updates and improvements to our Google integrations.

What's new at CallRail: Features, reports & more

We’ve been hard at work here at CallRail making big improvements to some of our most popular features. See what's improved, what's new, and more.

Never miss a lead with Automated Responses

To get the sale, you need to respond to the buyer before your competitors do. With CallRail's Auto Responses, never leave a lead unattended again.

Customize Call Data with Integration Triggers

With CallRail's custom Integration Triggers, you’ll get a better handle on your data in a way that matters for your business.

Working remote, staying close: Nurturing culture out of the office

In this climate, it’s more important than ever to encourage human connection. Here are five ways CallRail keeps culture close and connected, even when we’re apart.

Facebook and CallRail are an even better team with new reporting

With our Facebook integration, offline events will now be counted as leads, letting you take full advantage of Facebook’s campaign management capabilities.

Staying Connected while Social Distancing: 3 Google My Business Updates You Should Make Today

While Google My Business has some temporary limitations, here are three updates you should consider making immediately to your profile.

Taking care of small businesses: Facebook offers $100 million in cash grants to SMBs

Facebook has pledged $100 million in cash grants and ad credits to SMBs that qualify. Find out if your business is eligible.

Support for SMBs: Google offers $340 million in ad credits to small and midsize businesses

Google is now extending their support to SMBs by offering a $340 million in ad credits to small to medium-sized businesses.

Will Google Chrome’s Privacy Updates Affect CallRail?

While Google’s initiative may seem like it will severely limit the crucial data you receive on your leads, we’re happy to verify that that’s very far from the truth.

Supporting your business, your health and your people

We’ve compiled a list of tactics to help SMBs adapt to operating their businesses and strengthening client relationships in this new normal.

Get more out of your phone calls with Conversation Intelligence

With Conversation Intelligence, you can determine exactly what was said during your phone conversations without ever having to listen to the call.

Minding the business with CallRail

As you join us in serving your customers the best way possible through uncertain times, we’ve collected some tips we find most helpful in delivering exceptional customer experiences.

CallRail’s VWO Integration Optimizes for Campaign Conversions

Visual Website Optimizer is one of the top tools in the marketing industry for A/B testing your content and landing pages.

Why Coca-Cola is Replacing Voicemail

Learn more about a well known company, Coca Cola’s, huge decision to cut the use of traditional voicemail and switch to business text messaging.

CallRail Announced as a Best Place to Work in Atlanta for The Third Year In a Row

What makes CallRail a Best Places to Work in Atlanta? They don't just optimize and streamline call tracking and analytics, they optimize for happiness.

Prepare for Keypad Scoring

With CallRail's Keypad Scoring, you'll have the freedom to step away from your desk without compromising your call data.

Harness the Power of Call Intelligence Software

Save time and view detailed conversation analytics using CallRail's Call Intelligence software. Quickly view call stats and determine lead quality.

CallRail’s Mobile App for Data-Driven Marketers On-The-Go

With our app, you can quickly follow up with a lead, listen to a call recording, or view the effectiveness of your marketing campaign while on-the-go.

The Newest Tool in Call Conversion: CallRail Copilot!

Improve sale conversion rates and customer service with real-time context to inbound calls. Get the insight that goes beyond simple caller ID with CallRail.

Better Form Tracking with CallRail’s new inclusive bundles

The new form tracking functionality is now available on the Marketing Analytics and Analytics Suite bundles. Got questions about how this affects you? We've got answers.

Integrating Google Ads lead form extensions with CallRail

Learn how to overcome consumer inertia and capture new leads with our Google Ads integration.

CallRail for Google My Business: Get to know your local customers through call tracking

CallRail’s Google My Business integration greatly expands on what GMB natively offers through GMB Insights.

Better attribution reporting with Google Analytics and CallRail

Maximize campaigns and cast the widest marketing net without adding more time, expenses, or resources to your operation.