News Hub

CallRail’s Updated Interface and Reporting Tools

You may have noticed a few changes within CallRail since you've last logged in. We're here to walk you through all our recent changes and features.

Introducing HIPAA Compliant Call Tracking for Health Care Providers

We take HIPAA compliance seriously. Medical practitioners and marketers may now monitor calls while protecting patient privacy.

CallRail: Fighting Robo Dialers One Call at a Time

With CallRail’s recent partnership with Nomorobo, you can automatically identify and block calls from known robo dialers at no additional cost.

Call Tracking with Facebook Call Now Buttons for Local Awareness Ads

Facebook released the ability to add a "call now" call to action button to mobile newsfeed ads. Business advertisers can add the 'call now' button during the ad creation process, and when mobile users tap the button, their phone initiates a call to the business.

CallRail Named One of Atlanta’s Fastest-Growing Private Companies for 2015

CallRail was announced as one of the 100 companies setting the pace for growth by Atlanta Business Chronicle. CEO, Andy Powell, reveals how we got there.

Quick Response Texting with Call Tracking Numbers

With a low open rate of emails and the growing adoption of mobile, text messaging is becoming an ideal way to communicate with customers. Get started now.

Google Ads Phone Number Verification: Good for all, including Call Tracking

Google Ads Phone Number Verification is good for all, including Call Tracking companies.

As SMB investment in digital increases, so does the need for better performance metrics

The average small-to-medium-sized business is contacted three-to-five times per week by a salesperson pitching some sort of marketing product or service. But as this investment increases, so does the need for more thorough performance metrics.

Andy Powell Featured in AJC Profile: Fayette entrepreneur finds fast lane on Web

Featured in the AJC, discover how Andy Powell went from a 14 year old boy with a simple.a website to the CEO of the #1 Call Tracking Software in the world.

Record Outbound Calls with Your Tracking Numbers

With Outbound Call Recording, you get even deeper insight into outbound calls, allowing you to better monitor your lead follow up process.

Send Outbound Texts with Your Tracking Numbers

Now you can initiate text messages using any of your tracking phone numbers.

CallRail’s Funding Highlighted on Atlanta Tech Edge

CallRail's funding announcement was highlighted on this week's Atlanta Tech Edge, starting the year on a high note and enabling our focus on future growth.

CallRail Raises $1.9 million in Series A Funding

CallRail today announced that it has closed $1.9 million in Series A funding that proves to be a vote of confidence in CallRail's vision for the future.

Call Tracking: The Key to Conversion Optimization

Growth of technologies that track phone calls, along with Google’s announcement into the arena, is causing several major changes in the world of marketing.

CallRail is Rolling Out A New Look & Feel

In the next few weeks you might notice that things look different around here-- that's because we're rolling out an updated user interface.

Automate Call Distribution with Round Robin

Distribute calls evenly among your sales team, clients, or any group working under the same campaign, all through one of your call tracking phone numbers.

Google Ads? Organic Search? Our New Data Shows Where Inbound Calls Originate

According to data drawn from more than 10,000 businesses in the last 12 months, organic search, web sites, and search advertising top sources of inbound customer calls to businesses

Boost Your Conversion Rate with Form Submission

Call while your leads are hot — not hours later. You're dramatically more likely to win business when you call customers back quickly (100 times more likely according to this study) and with our new Lead Capture feature, you can follow up on web form submission instantly.

Welcome to Call Tracking, Google.

Google joined the call tracking industry with their product, Google Website Call Conversions. This further validates the fact that calls are critical.

CallRail Joins the 10,000 Companies Club!

CallRail now provides powerful call tracking and analytics to more than 10,000 companies in the USA & Canada. CallRail's easy-to-use interface and ever-expanding list of features has been instrumental in driving this growth.

Why You’ll Love Our New Call Details Page

Our updated Call Details page gives you deeper insight into client behavior and a better understanding of what drives call conversions.

U.S. Companies Report 24% Spike in Inbound Call Volume

More than 100 small and mid-size companies showed a 24% rise in the number of inbound calls YoY, supporting the role that phone tracking plays in marketing.

Introducing Outbound Call Tracking

We know from our clients that effectively and quickly following up on leads is extremely important to to them -- that's why we've made that process even easier by allowing our users to place outbound calls with their CallRail tracking phone numbers.

Texting for Your CallRail Tracking Numbers

You will be able to communicate with anyone who sends a text message to a phone number that is configured in your account to receive text messages.

High Quality Voicemail Transcriptions

allRail now provides human transcriptions of your voicemails, allowing you to read messages straight from your email or CallRail account.

CallRail Named Atlanta’s 10th Fastest-Growing Private Company for 2014

CallRail was announced as the 10th fastest growing private company in Atlanta at the Atlanta Business Chronicle's 2014 Pacesetter Awards.

CallRail Moves to Midtown

CallRail recently moved to a new office location in Midtown, Atlanta.