News Hub

Father's Day: dad jokes edition

Dads. They're the best. But their greatest skill? Keeping the laughter going. Here are 15 dad jokes that'll either make your kids genuinely laugh or at least pretend to.

DE&I — Doing the work: A year later

After the racial injustices of 2020, CallRail took a stronger stance on our DE&I initiatives. Take a peek at where CallRail is today, and the strides we're taking to cultivate an inclusive and diverse workplace.

Google Ads health insurance certification: What you need to know

If you want to serve ads with Google, you'll have to get G2 certified. Here's everything you need to know about this certification and what to do next.

New feature roundup - June 2021 Edition

See what's new at CallRail in our monthly product update blog.

Backed by ATL: CallRail joins initiative to invest in the Atlanta community

CallRail joins innovative companies committed to community and economic growth in Metro Atlanta Chamber’s “Backed by ATL” 2021.

CallRail makes Inc.’s Best Workplaces 2021

Snagging a spot in Inc.'s annual Best Workplaces list is all the proof we need to know we're doing the right things to create an inclusive and engaging work environment.

STIR/SHAKEN: With CallRail, you’re covered

Tired of receiving spam calls? Then you're in for some good news. Starting June 20, 2021, the FCC is implementing new protocols to combat spam calls. Here's what to expect.

Celebrating Mother’s Day: A remote edition

We interviewed CallRail moms on how they've navigated a year of WFH. Read about the challenges, surprisingly positive impacts, and the advice all new moms need to hear.

CallRail acquires PhoneWagon, extending leadership position in call tracking software

CallRail extends its leadership in the call analytics space with the acquisition of PhoneWagon. Click through to learn more.

National Small Business Week 2021: ATL Edition

At CallRail, we love small businesses. In honor of National SMB Week, here's a curated list of our team's favorite local businesses you should know about.

New feature roundup — May 2021 Edition

Interested in learning what's new at CallRail? Look no further. Check out our release notes for the latest updates on the platform.

Lead Center chat: Another way for customers to reach you

Growing businesses must meet their customers where they are. And today, 85% of customers prefer live chat. So we beefed up Lead Center and added chat as a new functionality. Click through to see what it's all about.

CallRail springs into a new category in G2’s Spring 2021 Report

We did it! CallRail maintains its ranking on G2 Spring 2021 report and hops into a new category: Contact Center Operations Software. Learn more in the blog.

Integration Spotlight: CallRail + Supermetrics

Our Supermetrics integration makes it easy for you to move your CallRail data wherever you need it. Take a closer look at this new dynamic duo in the blog.

CallRail Ranked Best Place to Work in Atlanta by the AJC

Atlanta Journal-Constitution — our local newspaper — released its annual list of the best workplaces in Atlanta. For the fifth consecutive year, we're honored to make the list!

CallRail celebrates a decade of growth from call tracking product to integrated marketing platform

From call tracking to an integrated marketing platform, CallRail has come a long way in providing businesses with the tools they need to grow and scale. Here's a look at what we've done in 10 years.

Call Tracking update: Efficiently review calls in one sitting with One at a Time View

Interested in learning how to work smarter, not harder? Then you'll our latest update to Call Tracking: One at Time View and Annotations. Take a look.

Best in the USA: CallRail earns a spot on national Top Workplaces list!

Sure we've won multiple awards for Top Places to work in Metro Atlanta lists, but this time, we're considered one of the best places to work in the USA. Learn why in the blog.

Manage leads like a pro with Lead Center

What the key to lead generation? Effective lead management processes. That and a tool like Lead Center to help you bring it to life. Read the blog to learn more.

G2 Winter 2021 Reports: CallRail leads the pack (again)

Our customers put us on the map on G2's Winter 2021 Reports. Read the blog to find out why.

Just using Call Tracking? Here’s what you’re missing.

If you're only using Call Tracking, you're missing out on a whole lot more. Find out just how much in this blog.

Meet the new Lead Center

All legacy Lead Center accounts will be migrated to the new Lead Center after February 14, 2021. Here's everything you need to know about it.

Breaking records: CallRail growth reaches new heights

Despite the challenges presented by 2020, CallRail is ending the year on a good note. We couldn't have done it without our customers and our people.

Automation Rules: Lead classification, simplified

New out-of-the-box templates make lead classification a breeze. Learn more about this powerful, new Conversation Intelligence addition here.

CallRail ranks again on Deloitte Technology Fast 500 list

Guess who made Deloitte’s Tech Fast 500 list for the 5th year in a row? That's right. We did. And we couldn't have done it without the support of our customers and people.

Google Call History: The Verdict

Google just released its version of call tracking. But what does that mean for you? Get the download by reviewing the pros and cons.

3 ways we leveled up our Agency Partner Program

Next-level partners deserved a next-level program. And after two months of planning, we're excited to announce our new Partner Portal. Take a look and let us know what you think.