News Hub

Celebrating Mother’s Day: A remote edition

We interviewed CallRail moms on how they've navigated a year of WFH. Read about the challenges, surprisingly positive impacts, and the advice all new moms need to hear.

CallRail acquires PhoneWagon, extending leadership position in call tracking software

We just did a thing. CallRail extends its leadership in the call analytics space with the acquisition of PhoneWagon. Click through to learn more.

National Small Business Week 2021: ATL Edition

At CallRail, we love small businesses. In honor of National SMB Week, here's a curated list of our team's favorite local businesses you should know about.

Lead Center chat: Another way for customers to reach you

Growing businesses must meet their customers where they are. And today, 85% of customers prefer live chat. So we beefed up Lead Center and added chat as a new functionality. Click through to see what it's all about.

CallRail springs into a new category in G2’s Spring 2021 Report

We did it! CallRail maintains its ranking on G2 Spring 2021 report and hops into a new category: Contact Center Operations Software. Learn more in the blog.

Integration Spotlight: CallRail + Supermetrics

Our Supermetrics integration makes it easy for you to move your CallRail data wherever you need it. Take a closer look at this new dynamic duo in the blog.

CallRail Ranked Best Place to Work in Atlanta by the AJC

Atlanta Journal-Constitution — our local newspaper — released its annual list of the best workplaces in Atlanta. For the fifth consecutive year, we're honored to make the list!

CallRail celebrates a decade of growth from call tracking product to integrated marketing platform

From call tracking to an integrated marketing platform, CallRail has come a long way in providing businesses with the tools they need to grow and scale. Here's a look at what we've done in 10 years.

Call Tracking update: Efficiently review calls in one sitting with One at a Time View

Interested in learning how to work smarter, not harder? Then you'll our latest update to Call Tracking: One at Time View and Annotations. Take a look.

Best in the USA: CallRail earns a spot on national Top Workplaces list!

Sure we've won multiple awards for Top Places to work in Metro Atlanta lists, but this time, we're considered one of the best places to work in the USA. Learn why in the blog.

Manage leads like a pro with Lead Center

What the key to lead generation? Effective lead management processes. That and a tool like Lead Center to help you bring it to life. Read the blog to learn more.

G2 Winter 2021 Reports: CallRail leads the pack (again)

Our customers put us on the map on G2's Winter 2021 Reports. Read the blog to find out why.

Just using Call Tracking? Here’s what you’re missing.

If you're only using Call Tracking, you're missing out on a whole lot more. Find out just how much in this blog.

Meet the new Lead Center

All legacy Lead Center accounts will be migrated to the new Lead Center after February 14, 2021. Here's everything you need to know about it.

Breaking records: CallRail growth reaches new heights

Despite the challenges presented by 2020, CallRail is ending the year on a good note. We couldn't have done it without our customers and our people.

Automation Rules: Lead classification, simplified

New out-of-the-box templates make lead classification a breeze. Learn more about this powerful, new Conversation Intelligence addition here.

CallRail ranks again on Deloitte Technology Fast 500 list

Guess who made Deloitte’s Tech Fast 500 list for the 5th year in a row? That's right. We did. And we couldn't have done it without the support of our customers and people.

Google Call History: The Verdict

Google just released its version of call tracking. But what does that mean for you? Get the download by reviewing the pros and cons.

3 ways we leveled up our Agency Partner Program

Next-level partners deserved a next-level program. And after two months of planning, we're excited to announce our new Partner Portal. Take a look and let us know what you think.

CallRail Named #1 Fastest Growing Software Company in Georgia by Inc. Magazine

CallRail has been honored again as the #1 fastest growing software company in 35th annual Inc 500|5000, a ranking of the 5,000 growing private companies.

Doing the work, at work: Culture and Inclusion at CallRail

Culture is a central component of any company's success. It's why we're committed to building a diverse, equitable, and inclusive workforce. Here's a look at what we're doing.

Our core values at work

CallRail has been recognized for its growth and company culture over the years. Read the blog to learn the secret behind our success.

Giving back and paying it forward

Giving back is part of our DNA, and we're always looking for ways to make a positive impact. Take a look at how we're making a difference at CallRail.

Take control of your leads with Lead Center

Lead management just got a whole lot easier. CallRail's Lead Center helps small businesses consolidate and organize interactions with customers and prospects all in one place.

Know the context behind every conversation

Get visibility into each customer's journey - from how they first found your business to every online and offline interaction with your company.

Connect with customers in the ways they want

Capture all your interactions with customers into a single inbox — making it easy to keep up with every lead, no matter which form it takes on.

Manage leads in real time, while you're talking

Capture leads the easy way. Ditch the spreadsheets and automatically track the details of your communications with CallRail's Lead Center.