Sales

Connect with customers in the ways they want

Capture all your interactions with customers into a single inbox — making it easy to keep up with every lead, no matter which form it takes on.

Manage leads in real time, while you're talking

Capture leads the easy way. Ditch the spreadsheets and automatically track the details of your communications with CallRail's Lead Center.

Mission Control for small business leads

Lead Center gives you seamless, efficient communications management, designed specifically for small businesses.

Take, make, and transfer calls — without a phone

Take your calls anywhere you go with CallRail's Lead Center. Handle your business communications from your desktop PC, laptop, or mobile device — with a single, easy-to-use interface.

Get one inbox for all your interactions

Manage calls and texts from the same place and never miss another lead again with CallRail's Lead Center.

Never miss a lead with Automated Responses

To get the sale, you need to respond to the buyer before your competitors do. With CallRail's Auto Responses, never leave a lead unattended again.

Call Tracking and Lead Scoring

Lead scoring helps businesses analyze their highest quality customers more quickly. Learn call tracking and lead scoring work better together.

Prepare for Keypad Scoring

With CallRail's Keypad Scoring, you'll have the freedom to step away from your desk without compromising your call data.

3 Ways Call Recording Can Transform Your Lead Qualification Strategy

How to guide on call recording for qualifying inbound leads.

The Newest Tool in Call Conversion: CallRail Copilot!

Improve sale conversion rates and customer service with real-time context to inbound calls. Get the insight that goes beyond simple caller ID with CallRail.

Validate your sales enablement strategy with better reporting

Without insight into your sales enablement performance, your department is unable to validate the results of its own efforts and use that feedback to improve its sales strategy.

Best sales enablement tools for any marketing agency

Sales enablement tools combine forces to provide a critical final component of successful agency selling: communication. Here are the best tools for the job.

How to choose the right attribution model to assess your sales enablement programs

Have an attribution model in place to measure success in not just your marketing campaigns, but in your entire funnel

ADF for CallRail: Automatically create ADF files from your inbound phone calls

CallRail’s ADF integration pulls leads from inbound phone calls, creates an ADF file, and transfers it via email to your CRM.

5 Marketing and Sales Problems You Can Solve with CallRail + HubSpot

Learn about the five main sales and marketing problems that using CallRail and HubSpot together can solve for you.

What is a sales funnel?

A sales funnel is a consumer-based marketing model designed to replicate a potential customers journey through the stages of the buying process for any product or service.

What is sales prospecting?

Effective sales prospecting -- also known as outbound marketing -- can make a big difference for any business. Here's everything you need to know.

We’ve upgraded Account Center: New tools make client management easier than ever

With CallRail's new-and-improved account center features, it's easier than ever to manage multiple clients under a single account umbrella.

The story of the unlikely duo who helped create Account Center

This is the story about how CallRail's new Account Center refresh came to be, and of the unconventional backgrounds of those who spearheaded the project.

What is lead tracking?

Lead tracking is the process of determining lead source, actively monitoring where leads are in the funnel, and pursuing actions to close the sale.

Unlock your sales team’s potential: Lead conversion tips from pro marketers

We surveyed some top marketing professionals and asked them to share advice for boosting lead conversions and increasing sales. Here's what they had to say.

Streamline client management with CallRail’s newly-refreshed Account Center

With CallRail's new Account Center feature, we've made it easier than ever to manage multiple CallRail accounts under a single login.

How to manage call tracking in real-time and close more deals over the phone

Lead Center allows you to view valuable caller information before you answer the phone and can make a huge difference in your management of calls and close rates.

Using call tracking with Salesforce: All your lead data in one place

Call tracking and salesforce are great on their own, but they're even more powerful when combined. Here's how our Salesforce integration does just that.

Streamline Agent Management with the New Calls by Agent Report

CallRail's Calls by Agent report enhances call analytics. Improve marketing strategies and identify opportunities for performance improvement and success.

How call recording can bring out the best in your sales team

Call recording is one of the best ways to train your sales team. Here's how you can put call recording to work for you and start boosting sales today.

Edit Caller Names for More Efficient Lead Handling

Updating caller IDs for leads inside of your account helps you attach names to the people reaching out to your business to connect you to qualified leads.