Sales
How to improve lead allocation
Lead generation and engagement with a selling strategy are keys to closing the deal, but improving your lead allocation will improve your ROI
Harnessing the Power of Customer Feedback: Create a Program that Delivers Results
Implementing a customer feedback process doesn’t have to be daunting. Learn what it takes to turn your customer feedback into a competitive advantage.
How lead routing improves sales results
Automating the organization, management, and assignment of leads, often referred to as lead routing, can instantly improve your sales results. Read why.
What is call management?
Learn how call management improves employee performance and customer service, all while keeping costs down.
The difference between cold, warm, and hot leads
Not all leads are the same. Learn the difference between cold, warm, and hot leads and how to approach each.
4 ways CallRail helps you better train your sales and customer service reps
Providing excellent customer experiences means that you have to provide better training for your sales and customer reps. Luckily, CallRail can help with that. Read the blog to find out how.
How small businesses are winning with a virtual phone system
In this webinar, learn the ins and outs of setting up Lead Center as your virtual phone system and how to extract the most value out of this powerful tool.
4 benefits of using call tracking numbers to place outbound calls in Lead Center
Get more out of your call tracking numbers by using them to place outbound calls in Lead Center. Higher answer and conversion rate are some of the benefits. Read the blog for the rest.
Manage leads like a pro with Lead Center
What the key to lead generation? Effective lead management processes. That and a tool like Lead Center to help you bring it to life. Read the blog to learn more.
What is lead qualification?
Lead qualification is the process of determining if prospective customers will purchase from your business. Learn more about how the process works.
What is unified communications?
In today’s working world, people communicate with one another in many ways. Learn what unified communications means, how it works, and the benefits for businesses.
How to improve your sales workflow
If you’re a business owner looking for tips to improve your sales team’s workflows, read our latest blog post to learn more about identifying problems within your current sales process and tips for optimization.
Meet the new Lead Center
All legacy Lead Center accounts will be migrated to the new Lead Center after February 14, 2021. Here's everything you need to know about it.
What you need to know about improving your lead response time
Improving your lead response time is one of the most important steps to closing sales. Read more about utilizing technology to improve your lead response time in our latest blog post.
Ring in the Leads
Make 2021 your best year yet. How? By cleaning house on all things sales-related. The new year is a great time to take stock of what’s working and what isn’t.
Silent prospect? Here's what to do.
When you’re trying to turn a prospect into your next sale, engagement is critical to advancing them through the customer journey. In our latest blog post, learn what to do when a prospect goes silent.
Replace your phone system with Lead Center
Join us to find out how much time, money, and hassle you could save by replacing your phone system with Lead Center.
Presentation template: Pitching Lead Center to your clients
This slide deck is a template that can help agencies sell the value of CallRail’s Lead Center to their clients.
Getting started with Lead Center
You’ll never miss a lead via phone call, text, or form submission with Lead Center. Download this guide to learn more about Lead Center.
How to improve lead management
A strong lead routing system is the key to success. Learn how to improve your lead management process.
Sales call analytics: Call tracking tips for success
Learn about why sales call analytics are so important and how call tracking software can help you better qualify your marketing leads.
What is lead management?
Learn why lead management is critical for your business and the steps involved in the process.
CallRail Summer School: Part 3 || The Lead Lifecycle
Register for our final summer school class and close more deals.
Take control of your leads with Lead Center
Lead management just got a whole lot easier. CallRail's Lead Center helps small businesses consolidate and organize interactions with customers and prospects all in one place.
Know the context behind every conversation
Get visibility into each customer's journey - from how they first found your business to every online and offline interaction with your company.
Connect with customers in the ways they want
Capture all your interactions with customers into a single inbox — making it easy to keep up with every lead, no matter which form it takes on.
Manage leads in real time, while you're talking
Capture leads the easy way. Ditch the spreadsheets and automatically track the details of your communications with CallRail's Lead Center.