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Sales

How America’s largest homebuilder saved thousands in lost leads with Lead Center

What was D.R. Horton's secret to saving thousands of dollars on missed opportunities? Lead Center. Read their story to find out how.

Case Study
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Inside track: 2021 Quarterly product update [Q3]

Join CallRail's product team for an in-depth look at the latest product enhancement and integrations with the tools you love.

Webinar
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How to coach a successful sales team: 5 lessons learned from sports

There's a lot of parallels between a great sports team and a great sales organization. And there are five key tips you can implement today to help level up your sales team's game.

Tips
by Hunter Forbes
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Cold call scripts and tips for financial services

For any industry, genuine human interaction is key for conversion. After all, who wants to deal with a sales pitch robot? Check out these helpful cold calling scripts and tips for financial services companies.

Tips
by Nadine Melo
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Webinar: How to Increase Revenue through Business Communications

Want to increase sales while saving time and money? Then you need business communication software. Register to find out why.

Webinar
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7 physical therapy marketing examples that drive conversions

Itching to breathe new life into your physical therapy marketing efforts? Check out these seven examples, given them a try, and then drop us a line with your results.

Guide
by Ozi Opurum
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Why one agency adds Form Tracking to all their client’s accounts

Form Tracking helped Street Digital Media "bridge the gap" between its paid advertising campaigns and revenue generated. Read their story to learn how.

Case Study
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Call follow-up scripts and email templates for small businesses

Drive more conversions with these call follow-up scripts and email templates.

Template
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Call quality scorecard template

Understanding your call quality score can reveal ways to improve customer service and experience. Download this template to get started.

Template
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Building a lead management strategy

Attracting large numbers of qualified leads requires businesses to lay down a

Tips
by Meredith Stack
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Report: How centralizing communications helped 5 businesses grow

Your lead response time influences your chances of closing a deal. Learn how CallRail customers are improving customer communications with Lead Center.

Ebook
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How to cross-sell and upsell to customers

Get more out of your existing customers. Learn how to cross-sell and upsell to your customer base and how call tracking can help with these efforts.

Guide
by Rachel Ward
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Call quality score: what it is and why you should measure it

Growing businesses must meet their customers where they are. And today, 85% of customers prefer live chat. So we beefed up Lead Center and added chat as a new functionality. Click through to see what it's all about.

Tips
by Ryann Hogan, Demand Generation Marketing Manager, CallRail
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The value of real-time support and coaching

Your sales and customer service reps are the faces of your brand, so making sure they're delivering exceptional customer experiences at every touchpoint is key. Luckily CallRail makes it easy for your team to succeed with every interaction. Read how in the blog.

Guide
by Jason Tatum
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What is sales coaching?

Sales training and coaching sound similar, but one takes your reps to the next level. Learn what sales coaching means and the top strategies used to help your SDRs grow.

Definition
by Melissa Garner
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How to sell to all generations

With four generations now working side by side, understanding how to reach them requires learning their likes, dislikes, and communication styles. Good thing we cover it all in this blog.

Guide
by Taniya Mollah
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How to prepare for more inbound calls with a smaller team

Inbound call volume is spiking and the Great Resignation has caused labor shortages in every industry. Learn how your businesses can prepare to field more calls with fewer hands in sales, customer service, and more.

Tips
by Meredith Stack
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Your current phone system is holding you back. Here’s why.

If your current phone system can’t give you insights into your customer journey or provide you data to enhance the customer experience, then it’s time to replace it. Read why in the blog.

Guide
by Rachel Ward
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Law firm lead management tips for higher conversions

Legal is a highly competitive field, especially when it comes to digital marketing. Good thing we have a thing or two that can help you drive higher conversion rates in this blog. Check it out.

Tips
by Ryann Hogan, Demand Generation Marketing Manager, CallRail
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What is sales enablement?

Sales enablement is an essential process for business excellence. Learn how this it works, why it's important, and the steps required to set up an effective sales enablement process.

Definition
by Melissa Garner
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Guide to relationship selling

Learn more about relationship selling, tips and tricks for your sales team, and customer relationship management tools.

Guide
by Jason Rozenblat
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Benefits of customer development for sales teams

Learn about the most important elements of customer development models and the benefits they can bring your sales team.

Guide
by Jason Tatum
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How to improve lead allocation

Lead generation and engagement with a selling strategy are keys to closing the deal, but improving your lead allocation will improve your ROI

Guide
by Jason Rozenblat
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Harnessing the Power of Customer Feedback: Create a Program that Delivers Results

Implementing a customer feedback process doesn’t have to be daunting. Learn what it takes to turn your customer feedback into a competitive advantage.

Tips
by Pia Adolphsen
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How lead routing improves sales results

Automating the organization, management, and assignment of leads, often referred to as lead routing, can instantly improve your sales results. Read why.

Guide
by Jason Rozenblat
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What is call management?

Learn how call management improves employee performance and customer service, all while keeping costs down.

Definition
by Melissa Garner
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The difference between cold, warm, and hot leads

Not all leads are the same. Learn the difference between cold, warm, and hot leads and how to approach each.

Definition
by Jason Rozenblat
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