Call Tracking

Know what makes your phone ring and smartly route inbound calls.

Analytics Add-Ons

Form Tracking

Learn which ads, campaigns, or keywords inspire form submissions.

Conversation Intelligence

Automatically transcribe and analyze calls using the power of AI.

Communications Add-On

Lead Center

Call, text, chat, and manage your conversations from one unified inbox.

Pricing
Industries
Agencies

Know which tactics deliver your clients' best calls and form submissions.

Real Estate

Close more qualified buyers and renters with better marketing and communications.

Healthcare

Gain the insights you need to maintain the health of your marketing campaigns.

Legal Services

Stay competitive by making the most of your marketing dollars.

Home Services

Tighten up response times — and never miss another opportunity.

Automotive

Accelerate the ads, keywords, and campaigns that drive buyers to your showroom.

Financial Services

Know what inspired your best customers to act then attract more like them.

Resources
Content Hub

Market smarter by keeping up with emerging trends, tips, and tools.

Integrations

Deliver automated insights by connecting CallRail to platforms you already use.

Partnerships

Learn about our affiliate, marketing agency, and technology partnerships.

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(888) 907-4718

Reporting

Create Custom Call Reports with Filters

The same filter features you love just got better. Start taking advantage of the insights hiding inside your phone call data today!

Tips
by Madelyn Wing, Head of Partnerships, CallRail
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Call Tracking Metrics: The Most Important Metrics to Measure

Focus on high converting inbound calls and optimize your inbound strategy by focusing on these call tracking metrics

Guide
by Erica Hawkins
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How to Analyze Call Recordings

It’s time to take advantage of the insights your call recordings may be hiding from you. Here are just a few ways you can start analyzing your phone calls for improved customer experiences.

Guide
by Madelyn Wing, Head of Partnerships, CallRail
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Importance of ROI: Why it matters for all businesses

ROI calculation is a KPI that should be used in every department of your business. Learn more about why it’s so important and how to calculate here.

Tips
by Erica Hawkins
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CallRail’s Mini Makeover

Your favorite company in call analytics just got a bit of a facelift. Let's take a quick look at the changes that benefit you.

Product
by Katherine Hosmer
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Track Calls and Texts as Conversions in Unbounce

Track offline conversions with CallRail's Unbounce integration and never miss another call or text message from an Unbounce landing page again!

Product
by Mark Sullivan
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[Infographic] Why Call Analytics?

In our 'Why Call Analytics' infographic we give you data backed reasons you should be marketing to your customers where they already are: on the phone.

Infographic
by Erica Hawkins
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CustomerBloom Proves ROI with Customized Dashboards & CallRail

"CallRail enables us to track and measure that and thanks to their API, we can put those metrics in the pockets of our clients." Learn how we can help you.

Case Study
by Erica Hawkins
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New Research Shows Calls Are Up 19% for Businesses

Even in our digitally focused mobile world, conversions are often occurring offline. Why? Because customers still value voice.

Research
by Erica Hawkins
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CallRail Tackles Latest Wave of Traffic Pumping

We know "spam" calls from traffic pumping are frustrating. That's why CallRail has made combating call spam our top priority.

Product
by Andy Powell
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CallRail’s Updated Interface and Reporting Tools

You may have noticed a few changes within CallRail since you've last logged in. We're here to walk you through all our recent changes and features.

Product
by Katherine Hosmer
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The Blind Spot in Your Analytics: The Phone Call

With a 24% increase in inbound calls in 2014, your business telephone is no longer the wallflower that it used to be. Are you tracking your calls?

Guide
by Mark Sullivan
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As SMB investment in digital increases, so does the need for better performance metrics

The average small-to-medium-sized business is contacted three-to-five times per week by a salesperson pitching some sort of marketing product or service. But as this investment increases, so does the need for more thorough performance metrics.

Product
by Erica Hawkins
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CallRail is Rolling Out A New Look & Feel

In the next few weeks you might notice that things look different around here-- that's because we're rolling out an updated user interface.

Product
by Erica Hawkins
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Why Call Tracking Metrics Matter to Your Marketing Efforts

The data and metrics you can collect through call tracking will help measure performance and drive the focus of your marketing strategies.

Guide
by Erica Hawkins
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Why You’ll Love Our New Call Details Page

Our updated Call Details page gives you deeper insight into client behavior and a better understanding of what drives call conversions.

Product
by Erica Hawkins
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U.S. Companies Report 24% Spike in Inbound Call Volume

More than 100 small and mid-size companies showed a 24% rise in the number of inbound calls YoY, supporting the role that phone tracking plays in marketing.

Industry
by Erica Hawkins
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High Quality Voicemail Transcriptions

allRail now provides human transcriptions of your voicemails, allowing you to read messages straight from your email or CallRail account.

Product
by Erica Hawkins
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View Call Activity Conveniently with Company Summary Emails

CallRail now provides Company Summary Emails, a convenient summary of your company's call activity sent straight to your inbox.

Product
by Erica Hawkins
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Report Conversions Based on Call Length

You can now configure your CallRail account to only report calls to Google Analytics, KISSmetrics, and other third-party analytics tools if the call exceeds a certain length; such as 30 seconds, 1 minute, or 5 minutes, all through your company's edit page.

News
by Andy Powell
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We’ve Got You Covered with Our Newest Feature: Visitor Timelines

Get ready to travel into the past, future and optimize the present of your call tracking experience. See what calls are about without listening to voicemail

Product
by Erica Hawkins
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Viewing First Time Callers in Google Analytics

Integrating call tracking and Google Analytics is a great way to track which pages a caller has visited on your website. Discover who's a new user.

Webinar
by Jessica Spain
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Our Newest Feature: The Call Visualizer

Now, you can visually find where calls start, skip to the most important parts of your conversations and speed up conversations to save time!

News
by Erica Hawkins
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Integrating CallRail and Salesforce

In this short demo we take a look at how CallRail interacts with Salesforce and show you how to get the most out of your integration.

Webinar
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Attribution reporting: Get organized with CallRail

Determine which channels are driving conversions and providing value

Guide
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CallRail 5-Minute Overview

In this short demo we take a look at the CallRail interface and help you get a feel for the structure of your CallRail account.

Webinar
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Form Tracking Essential Quick Guide

Download this quick guide to understand the advanced features that come with Form Tracking Essentials.

Ebook
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