Tracking the customer journey, from call to close
Understanding the customer journey should start with tracking your leads from their first contact with your business all the way through nurturing them to, hopefully, a sale. Let us show you how.
Just using Call Tracking? Here’s what you’re missing.
If you're only using Call Tracking, you're missing out on a whole lot more. Find out just how much in this blog.
What is unified communications?
In today’s working world, people communicate with one another in many ways. Learn what unified communications means, how it works, and the benefits for businesses.
How to improve your sales workflow
If you’re a business owner looking for tips to improve your sales team’s workflows, read our latest blog post to learn more about identifying problems within your current sales process and tips for optimization.
Meet the new Lead Center
All legacy Lead Center accounts will be migrated to the new Lead Center after February 14, 2021. Here's everything you need to know about it.
What you need to know about improving your lead response time
Improving your lead response time is one of the most important steps to closing sales. Read more about utilizing technology to improve your lead response time in our latest blog post.
Ring in the Leads
Make 2021 your best year yet. How? By cleaning house on all things sales-related. The new year is a great time to take stock of what’s working and what isn’t.
Inside Track: Product tools, tips, and tricks
Join the Inside track — a live, virtual event that digs deep into what’s new at CallRail. This exclusive customer event only comes by once a quarter.
Replace your phone system with Lead Center
Join us to find out how much time, money, and hassle you could save by replacing your phone system with Lead Center.
Make the most of your marketing with CallRail
Learn more about how CallRail can help you achieve greater marketing ROI.
Getting started with Lead Center
You’ll never miss a lead via phone call, text, or form submission with Lead Center. Download this guide to learn more about Lead Center.
Take control of your leads with Lead Center
Lead management just got a whole lot easier. CallRail's Lead Center helps small businesses consolidate and organize interactions with customers and prospects all in one place.
Know the context behind every conversation
Get visibility into each customer's journey - from how they first found your business to every online and offline interaction with your company.
Connect with customers in the ways they want
Capture all your interactions with customers into a single inbox — making it easy to keep up with every lead, no matter which form it takes on.
Manage leads in real time, while you're talking
Capture leads the easy way. Ditch the spreadsheets and automatically track the details of your communications with CallRail's Lead Center.
Mission Control for small business leads
Lead Center gives you seamless, efficient communications management, designed specifically for small businesses.
Take, make, and transfer calls — without a phone
Take your calls anywhere you go with CallRail's Lead Center. Handle your business communications from your desktop PC, laptop, or mobile device — with a single, easy-to-use interface.
Get one inbox for all your interactions
Manage calls and texts from the same place and never miss another lead again with CallRail's Lead Center.
See how an asphalt company paved the way for profit
How CallRail’s Lead Center helped Top Job Asphalt double sales & save $400 a month
The Newest Tool in Call Conversion: CallRail Copilot!
Improve sale conversion rates and customer service with real-time context to inbound calls. Get the insight that goes beyond simple caller ID with CallRail.
Best industries for SMS marketing (+ examples)
Just about any consumer-focused industry can use SMS marketing to expand its reach, turn leads into customers, and keep those customers coming back for repeat business.
We’ve upgraded Account Center: New tools make client management easier than ever
With CallRail's new-and-improved account center features, it's easier than ever to manage multiple clients under a single account umbrella.
The story of the unlikely duo who helped create Account Center
This is the story about how CallRail's new Account Center refresh came to be, and of the unconventional backgrounds of those who spearheaded the project.
Unlock your sales team’s potential: Lead conversion tips from pro marketers
We surveyed some top marketing professionals and asked them to share advice for boosting lead conversions and increasing sales. Here's what they had to say.
Streamline client management with CallRail’s newly-refreshed Account Center
With CallRail's new Account Center feature, we've made it easier than ever to manage multiple CallRail accounts under a single login.
What is call monitoring?
CallRail’s Lead Center offers call monitoring and other real-time insights to benefit sales, marketing, support, and success teams.
How to manage call tracking in real-time and close more deals over the phone
Lead Center allows you to view valuable caller information before you answer the phone and can make a huge difference in your management of calls and close rates.