Lead Center

What is unified communications?

In today’s working world, people communicate with one another in many ways. Learn what unified communications means, how it works, and the benefits for businesses.

How to improve your sales workflow

If you’re a business owner looking for tips to improve your sales team’s workflows, read our latest blog post to learn more about identifying problems within your current sales process and tips for optimization.

Meet the new Lead Center

All legacy Lead Center accounts will be migrated to the new Lead Center after February 14, 2021. Here's everything you need to know about it.

What you need to know about improving your lead response time

Improving your lead response time is one of the most important steps to closing sales. Read more about utilizing technology to improve your lead response time in our latest blog post.

Replace your phone system with Lead Center

Join us to find out how much time, money, and hassle you could save by replacing your phone system with Lead Center.

Getting started with Lead Center

You’ll never miss a lead via phone call, text, or form submission with Lead Center. Download this guide to learn more about Lead Center.

Take control of your leads with Lead Center

Lead management just got a whole lot easier. CallRail's Lead Center helps small businesses consolidate and organize interactions with customers and prospects all in one place.

Know the context behind every conversation

Get visibility into each customer's journey - from how they first found your business to every online and offline interaction with your company.

Connect with customers in the ways they want

Capture all your interactions with customers into a single inbox — making it easy to keep up with every lead, no matter which form it takes on.

Manage leads in real time, while you're talking

Capture leads the easy way. Ditch the spreadsheets and automatically track the details of your communications with CallRail's Lead Center.

Mission Control for small business leads

Lead Center gives you seamless, efficient communications management, designed specifically for small businesses.

Take, make, and transfer calls — without a phone

Take your calls anywhere you go with CallRail's Lead Center. Handle your business communications from your desktop PC, laptop, or mobile device — with a single, easy-to-use interface.

Get one inbox for all your interactions

Manage calls and texts from the same place and never miss another lead again with CallRail's Lead Center.

See how an asphalt company paved the way for profit

How CallRail’s Lead Center helped Top Job Asphalt double sales & save $400 a month

The Newest Tool in Call Conversion: CallRail Copilot!

Improve sale conversion rates and customer service with real-time context to inbound calls. Get the insight that goes beyond simple caller ID with CallRail.

We’ve upgraded Account Center: New tools make client management easier than ever

With CallRail's new-and-improved account center features, it's easier than ever to manage multiple clients under a single account umbrella.

The story of the unlikely duo who helped create Account Center

This is the story about how CallRail's new Account Center refresh came to be, and of the unconventional backgrounds of those who spearheaded the project.

Unlock your sales team’s potential: Lead conversion tips from pro marketers

We surveyed some top marketing professionals and asked them to share advice for boosting lead conversions and increasing sales. Here's what they had to say.

Streamline client management with CallRail’s newly-refreshed Account Center

With CallRail's new Account Center feature, we've made it easier than ever to manage multiple CallRail accounts under a single login.

What is call monitoring?

CallRail’s Lead Center offers call monitoring and other real-time insights to benefit sales, marketing, support, and success teams.

How to manage call tracking in real-time and close more deals over the phone

Lead Center allows you to view valuable caller information before you answer the phone and can make a huge difference in your management of calls and close rates.

Streamline Agent Management with the New Calls by Agent Report

CallRail's Calls by Agent report enhances call analytics. Improve marketing strategies and identify opportunities for performance improvement and success.

Three Easy Ways to Implement Lead Tracking Techniques with Lead Center

Implementing proper lead tracking is crucial to helping both sales and marketing teams. Here are 3 easy ways to use Lead Center to track leads.

What is Call Recording Software?

Call recording software is a computer program that allows businesses to audiotape telephone calls for use in training, marketing, and other analyses.

Introducing CallRail's Lead Center

Lead Center is CallRail’s new standalone application that gives your sales and support teams access to all the previous functionality of Copilot and more.

What is a softphone?

A softphone is a computer program used to make phone calls over the internet from any device with a speaker and mic, including computers and mobile devices.

Track a Call’s Sale Value with Keypad Scoring

Goodbye to scrambling to remember the sales amounts discussed in previous phone calls and hello to more accurate reporting as soon as the call ends.