Call Tracking

Know what makes your phone ring and smartly route inbound calls.

Analytics Add-Ons

Form Tracking

Learn which ads, campaigns, or keywords inspire form submissions.

Conversation Intelligence

Automatically transcribe and analyze calls using the power of AI.

Communications Add-On

Lead Center

Call, text, chat, and manage your conversations from one unified inbox.

Pricing
Industries
Agencies

Know which tactics deliver your clients' best calls and form submissions.

Real Estate

Close more qualified buyers and renters with better marketing and communications.

Healthcare

Gain the insights you need to maintain the health of your marketing campaigns.

Legal Services

Stay competitive by making the most of your marketing dollars.

Home Services

Tighten up response times — and never miss another opportunity.

Automotive

Accelerate the ads, keywords, and campaigns that drive buyers to your showroom.

Financial Services

Know what inspired your best customers to act then attract more like them.

Resources
callrail marketing graphs
Content Hub

Market smarter by keeping up with emerging trends, tips, and tools.

Integrations

Deliver automated insights by connecting CallRail to platforms you already use.

Partnerships

Learn about our affiliate, marketing agency, and technology partnerships.

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Customer Service

How small business owners can achieve work-life balance with Lead Center

As a small business owner, work-life balance can feel out of reach. Here’s how Lead Center helps you keep your business moving forward (without burning out).

Culture
by Kat Boogaard
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4 tips to help small businesses prioritize leads

So many incoming calls and texts, but too little time to get to all of them? This article will help your business prioritize leads with 4 simple tips. Read now.

Tips
by Marisa Timko
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Product updates and features roundup — May 2022 edition

The May '22 update spotlights our call highlights and transcriptions, user experience updates, and improvements in our Call Tracking product. Read now!

Product
by Brianna Weaver
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Product updates and features roundup — April 2022 edition

The April '22 update spotlights our automated response feature and the official release of Lead Center Inbox 2.0 to help streamline your business. Read now!

Product
by Brianna Weaver
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Did you ever text that customer back? 4 tips for texting as a team in Lead Center

Not sure how to make the most of texting in Lead Center? No problem — read on to find out our 4 top tips for texting as a team.

Tips
by Charlie Braithwaite
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Toronto Tees rescues 15-20% of their lost leads thanks to Lead Center

See how they use Lead Center to make sure every customer gets the attention they need.

Case Study
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After the ring, before the conversation: Creating the best call experiences with Lead Center

Make the most of customer interactions by routing calls to the right team member, every time, with the context your team needs to follow up. Learn how Lead Center can help.

Tips
by Amelia Northrup-Simpson
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Product updates and features roundup — March 2022 edition

The March '22 update discusses CallRail's HubSpot integration, and a feature of the month to easily help you review and qualify leads. Read now!

Product
by Brianna Weaver
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Customer Spotlight: Stress Free Health Options

CallRail helps Stress Free Health Options to connect Medicare recipients to clear, affordable insurance products. CallRail helps them manage their marketing and daily operations smoothly.

Case Study
by Brianna Weaver
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Stop Having Cold Conversations with Warm Leads

Help your team be better prepared to convert more leads to customers, and see how Lead Center improves team efficiency without ever missing a beat.

Webinar
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Screen Medic uses Lead Center to help more customers with a small, family-based team

At Screen Medic, the only thing more important than a good quality repair is their longstanding reputation for amazing customer care — and Lead Center plays a central part.

Case Study
by Caitlin Brett
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Set your business up for success this holiday season

Getting buried under an avalanche of holiday struggles? CallRail can help. Here are some of our most useful features and how to use them to make the CallRail platform work harder for you so you can reap the rewards of more happy customers!

Product
by Jessica Clarke
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Business communications software: the key to unlocking growth

Dive into the three biggest challenges of fragmented communications and see how business communications software can help.

Infographic
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Year in review and predictions for marketers in the home services space

The past year was full of surprises for home service pros. We present our wrap-up of some of the key marketing developments in home services in 2021, as well as look ahead at what home services businesses can expect in the years to come.

Industry
by Rob Wade
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How Lead Center helps your entire team grow and succeed from a single inbox

With everyone working in a single, shared workspace, there’s finally a single source of truth for all business communication, no matter how people contact you or how many team members are working at any given time.

Tips
by Whitney Rudeseal Peet
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How Conversation Intelligence improves the customer experience

Customer experience is the make-or-break factor that determines whether or not a business succeeds. To stand out from the competition and boost sales, businesses need to deliver an excellent customer experience at every step.

Tips
by Carly Cornforth
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Tips for car dealerships starting out with live chat

Live chat is a powerful tool auto dealerships can use to create better customer experiences for your prospects and increase quality leads for your business.

Tips
by CallRail
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5 tips to improve customer communication and experience for home service businesses

Good customer service starts with good customer communication. These five tips will help your home services business stand out when customers are looking for someone to hire.

Industry
by Brea Figura, Product Marketing Manager, CallRail
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Product updates and features roundup — November 2021 edition

Learn more about CallRail's Google Ads Integration update, security enhancements for Conversation Intelligence, plus our feature of the month: Call Monitoring!

Product
by Pia Adolphsen
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Voice of the Customer in law firm marketing: What it is and how to capture it

Voice of the Customer (VoC) research helps you collect customer feedback to improve your law firm marketing, build stronger client experiences, and sign more clients.

Tips
by Zac Elbel
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Why Call Tracking is the foundation of Stress Free Health Options’ customer experiences

Learn how Stress Free Health Options enhances customer experience and grows their business with CallRail.

Case Study
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When texting is the new calling, will your business be ready?

Consumer contact preferences are changing rapidly. But businesses that have historically thrived on calls can still be successful, they just need to adapt.

Webinar
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CallRail receives 2021 APPEALIE Overall SaaS and Customer Success Awards

APPEALIE recognizes SaaS applications that delight customers. This year, CallRail is honored to receive not one, but two APPEALIE SaaS Awards.

Awards
by Kate McGaughey
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A curated list of the best customer service content (plus 7 tips from our Customer Support team!)

In celebration of Customer Service Week, here's our best customer service content, tips from our Support team, and our favorite CS content from around the web.

Culture
by Susannah Magers
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How Conversation Intelligence improves the automotive customer experience

Learn how Conversation Intelligence can harness the Voice of the Customer so automotive dealers and marketers can deliver an excellent car-buying customer experience.

Tips
by Ryann Hogan, Demand Generation Marketing Manager, CallRail
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5 home service business trends that are shaping the industry

Despite the challenges experienced at the start of the pandemic, the home services industry is growing fast. Here are the top trends of 2021.

Guide
by Rob Wade
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Will Apple’s latest privacy updates affect the CallRail app?

Here's a look at Apple's iOS 14 data privacy changes and how they impact your CallRail mobile app experience.

Product
by Laura Lawrie, Product Manager, CallRail
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