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Call Tracking

Know what makes your phone ring and smartly route inbound calls.

Analytics Add-Ons

Form Tracking

Learn which ads, campaigns, or keywords inspire form submissions.

Conversation Intelligence

Automatically transcribe and analyze calls using the power of AI.

Communications Add-On

Lead Center

Call, text, chat, and manage your conversations from one unified inbox.

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Know which tactics deliver your clients' best calls and form submissions.

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Close more qualified buyers and renters with better marketing and communications.

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Gain the insights you need to maintain the health of your marketing campaigns.

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Stay competitive by making the most of your marketing dollars.

Home Services

Tighten up response times — and never miss another opportunity.

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Accelerate the ads, keywords, and campaigns that drive buyers to your showroom.

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Know what inspired your best customers to act then attract more like them.

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Conversation Intelligence

CallRail Product Tour

In this walk-through, you'll see how digital marketers like you track, improve, and demonstrate the ROI of their campaigns with CallRail.

Video
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5 must-have marketing tools for mortgage loan officers

Mortgage loan officers face an increasingly competitive market, and having the necessary tools for success is vital. Learn the essential marketing tools that will keep you ahead of the game.

Tips
by Nadine Melo
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The ultimate customer experience toolkit

Winning in today's crowded marketplace means delivering exceptional customer experiences. Read the guide to learn how CallRail can help.

Ebook
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How to cross-sell and upsell to customers

Get more out of your existing customers. Learn how to cross-sell and upsell to your customer base and how call tracking can help with these efforts.

Guide
by Rachel Ward
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Why you need to re-think your SEO approach

Download the guide today to learn how to drive SEO business value in 2021 and beyond.

Ebook
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New feature roundup — May 2021 edition

Interested in learning what's new at CallRail? Look no further. Check out our release notes for the latest updates on the platform.

Product
by Rachel Ward
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Call quality score: what it is and why you should measure it

Growing businesses must meet their customers where they are. And today, 85% of customers prefer live chat. So we beefed up Lead Center and added chat as a new functionality. Click through to see what it's all about.

Tips
by Ryann Hogan, Demand Generation Marketing Manager, CallRail
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The value of real-time support and coaching

Your sales and customer service reps are the faces of your brand, so making sure they're delivering exceptional customer experiences at every touchpoint is key. Luckily CallRail makes it easy for your team to succeed with every interaction. Read how in the blog.

Guide
by Jason Tatum
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How to sell to all generations

With four generations now working side by side, understanding how to reach them requires learning their likes, dislikes, and communication styles. Good thing we cover it all in this blog.

Guide
by Taniya Mollah
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Your current phone system is holding you back. Here’s why.

If your current phone system can’t give you insights into your customer journey or provide you data to enhance the customer experience, then it’s time to replace it. Read why in the blog.

Guide
by Rachel Ward
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Factors accelerating car buying over the phone

Maximize your auto dealership pipeline by utilizing online research tools and managing inbound calls. Read more about the factors that are accelerating car buying over the phone.

Guide
by Billy Watts
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What is a marketing plan and how to build one cost effectively

Our latest blog post shows you how your business can create a low-budget marketing plan with help from a few key marketing tools.

Guide
by Meredith Stack
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Guide to relationship selling

Learn more about relationship selling, tips and tricks for your sales team, and customer relationship management tools.

Guide
by Jason Rozenblat
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Inside track: Quarterly product update [Q2]

Don’t miss our quarterly product update webinar, Inside Track: Q2! We’ll share blockbuster product updates, real-world success stories, and much more.

Webinar
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Changing work environments (how to run a productive remote team)

As we’re all looking toward a post-pandemic world, remote work may be here to stay. Learn how to effectively manage a productive remote team in our latest blog post.

Tips
by Ashby Addiss
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CallRail celebrates a decade of growth from call tracking product to integrated marketing platform

From call tracking to an integrated marketing platform, CallRail has come a long way in providing businesses with the tools they need to grow and scale. Here's a look at what we've done in 10 years.

Company
by Kate McGaughey
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ROI doesn't end when the phone rings: Why you need lead attribution and management

In business today, guiding a lead to a sale is about the journey and the destination. ROI doesn’t end when the phone rings. Learn more in the blog.

Tips
by Meredith Stack
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4 ways CallRail helps you better train your sales and customer service reps

Providing excellent customer experiences means that you have to provide better training for your sales and customer reps. Luckily, CallRail can help with that. Read the blog to find out how.

Guide
by Jason Rozenblat
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Why reporting in Google Analytics alone is dangerous

Sure, Google Analytics is great for getting a pulse on your marketing performance. But it shouldn't be your main source of truth. Learn why in the blog.

Tips
by Billy Watts
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4 reasons to ditch your free virtual phone

Your virtual phone may be free, but it's not doing anything to grow your business. Read the blog to learn why it's time to dump your free virtual phone.

Guide
by Jason Tatum
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Fast track to the future: How call tracking paved the way for more accessible marketing attribution

Read this special report to learn more about the history and evolution of call tracking technology and what's coming next.

Research
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Conversation Intelligence: A Clear Picture of Your Small Business Leads

Call tracking software combined with Conversation Intelligence has many benefits for small businesses. Read the blog to find out what they are.

Guide
by Anna Charity
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Tracking the customer journey, from call to close

Understanding the customer journey should start with tracking your leads from their first contact with your business all the way through nurturing them to, hopefully, a sale. Let us show you how.

Tips
by Jason Tatum
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Just using Call Tracking? Here’s what you’re missing.

If you're only using Call Tracking, you're missing out on a whole lot more. Find out just how much in this blog.

Product
by Rachel Ward
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How to improve your sales workflow

If you’re a business owner looking for tips to improve your sales team’s workflows, read our latest blog post to learn more about identifying problems within your current sales process and tips for optimization.

Guide
by Ashby Addiss
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Inside Track: Product tools, tips, and tricks

Join the Inside track — a live, virtual event that digs deep into what’s new at CallRail. This exclusive customer event only comes by once a quarter.

Webinar
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Presentation template: Pitching Conversation Intelligence to your clients

This slide deck is a template that can help agencies sell the value of CallRail’s Conversation Intelligence features to their clients.

Template
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