Conversation Intelligence

Why your business needs an omnichannel communications strategy

Check out this blog to explore what an omnichannel communications strategy is and why your business needs one to thrive in this digital communication age.

Make the most of your electrician advertising with these 3 tools

Want to know how to generate more electrical leads and optimize future ads? Read this article to find out how.

Inside track: 2021 Quarterly product update [Q3]

Join CallRail's product team for an in-depth look at the latest product enhancement and integrations with the tools you love.

How to coach a successful sales team: 5 lessons learned from sports

There's a lot of parallels between a great sports team and a great sales organization. And there are five key tips you can implement today to help level up your sales team's game.

Cold call scripts and tips for financial services

For any industry, genuine human interaction is key for conversion. After all, who wants to deal with a sales pitch robot? Check out these helpful cold calling scripts and tips for financial services companies.

New feature roundup - June 2021 edition

See what's new at CallRail in our monthly product update blog.

Call follow-up scripts and email templates for small businesses

Drive more conversions with these call follow-up scripts and email templates.

CallRail Product Tour

In this walk-through, you'll see how digital marketers like you track, improve, and demonstrate the ROI of their campaigns with CallRail.

5 must-have marketing tools for mortgage loan officers

Mortgage loan officers face an increasingly competitive market, and having the necessary tools for success is vital. Learn the essential marketing tools that will keep you ahead of the game.

The ultimate customer experience toolkit

Winning in today's crowded marketplace means delivering exceptional customer experiences. Read the guide to learn how CallRail can help.

How to cross-sell and upsell to customers

Get more out of your existing customers. Learn how to cross-sell and upsell to your customer base and how call tracking can help with these efforts.

Why you need to re-think your SEO approach in 2021

Download the guide today to learn how to drive SEO business value in 2021 and beyond.

New feature roundup — May 2021 edition

Interested in learning what's new at CallRail? Look no further. Check out our release notes for the latest updates on the platform.

Call quality score: what it is and why you should measure it

Growing businesses must meet their customers where they are. And today, 85% of customers prefer live chat. So we beefed up Lead Center and added chat as a new functionality. Click through to see what it's all about.

The value of real-time support and coaching

Your sales and customer service reps are the faces of your brand, so making sure they're delivering exceptional customer experiences at every touchpoint is key. Luckily CallRail makes it easy for your team to succeed with every interaction. Read how in the blog.

How to sell to all generations

With four generations now working side by side, understanding how to reach them requires learning their likes, dislikes, and communication styles. Good thing we cover it all in this blog.

How to prepare for an increasing rate of inbound calls

Inbound call volume spikes with every reopening, so businesses should be prepared to field a variety of calls for sales, customer service, and more.

Your current phone system is holding you back. Here’s why.

If your current phone system can’t give you insights into your customer journey or provide you data to enhance the customer experience, then it’s time to replace it. Read why in the blog.

Factors accelerating car buying over the phone

Maximize your auto dealership pipeline by utilizing online research tools and managing inbound calls. Read more about the factors that are accelerating car buying over the phone.

What is a marketing plan and how to build one cost effectively

Our latest blog post shows you how your business can create a low-budget marketing plan with help from a few key marketing tools.

Guide to relationship selling

Learn more about relationship selling, tips and tricks for your sales team, and customer relationship management tools.

Inside track: Quarterly product update [Q2]

Don’t miss our quarterly product update webinar, Inside Track: Q2! We’ll share blockbuster product updates, real-world success stories, and much more.

Changing work environments (how to run a productive remote team)

As we’re all looking toward a post-pandemic world, remote work may be here to stay. Learn how to effectively manage a productive remote team in our latest blog post.

CallRail celebrates a decade of growth from call tracking product to integrated marketing platform

From call tracking to an integrated marketing platform, CallRail has come a long way in providing businesses with the tools they need to grow and scale. Here's a look at what we've done in 10 years.

ROI doesn't end when the phone rings: Why you need lead attribution and management

In business today, guiding a lead to a sale is about the journey and the destination. ROI doesn’t end when the phone rings. Learn more in the blog.

4 ways CallRail helps you better train your sales and customer service reps

Providing excellent customer experiences means that you have to provide better training for your sales and customer reps. Luckily, CallRail can help with that. Read the blog to find out how.

Why reporting in Google Analytics alone is dangerous

Sure, Google Analytics is great for getting a pulse on your marketing performance. But it shouldn't be your main source of truth. Learn why in the blog.