Call Tracking

Know what makes your phone ring and smartly route inbound calls.

Analytics Add-Ons

Form Tracking

Learn which ads, campaigns, or keywords inspire form submissions.

Conversation Intelligence

Automatically transcribe and analyze calls using the power of AI.

Communications Add-On

Lead Center

Call, text, chat, and manage your conversations from one unified inbox.

Pricing
Industries
Agencies

Know which tactics deliver your clients' best calls and form submissions.

Real Estate

Close more qualified buyers and renters with better marketing and communications.

Healthcare

Gain the insights you need to maintain the health of your marketing campaigns.

Legal Services

Stay competitive by making the most of your marketing dollars.

Home Services

Tighten up response times — and never miss another opportunity.

Automotive

Accelerate the ads, keywords, and campaigns that drive buyers to your showroom.

Financial Services

Know what inspired your best customers to act then attract more like them.

Resources
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Content Hub

Market smarter by keeping up with emerging trends, tips, and tools.

Integrations

Deliver automated insights by connecting CallRail to platforms you already use.

Partnerships

Learn about our affiliate, marketing agency, and technology partnerships.

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Communications

Business communications software: the key to unlocking growth

Dive into the three biggest challenges of fragmented communications and see how business communications software can help.

Infographic
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Product updates and features roundup — December 2021 edition

Welcome to the final round-up of the year. We have some reporting updates just in time for year-end reporting, an exciting opportunity to test out new Lead Center features, plus our feature of the month!

Product
by Pia Adolphsen
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Tips for car dealerships starting out with live chat

Live chat is a powerful tool auto dealerships can use to create better customer experiences for your prospects and increase quality leads for your business.

Tips
by CallRail
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Inside Track [Q1 2022]: Tips, tricks and what’s new from CallRail

Join CallRail's product team for an in-depth look at the latest product enhancement and integrations with the tools you love.

Webinar
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5 tips to improve customer communication and experience for home service businesses

Good customer service starts with good customer communication. These five tips will help your home services business stand out when customers are looking for someone to hire.

Industry
by Brea Figura, Product Marketing Manager, CallRail
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4 small-business communication trends (and how they improve customer experience)

Communication between customers and small businesses is digital-first. Here's how to use the latest trends to simply your marketing communications and meet customers where they are.

Industry
by Carly Cornforth
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Product updates and features roundup — November 2021 edition

Learn more about CallRail's Google Ads Integration update, security enhancements for Conversation Intelligence, plus our feature of the month: Call Monitoring!

Product
by Pia Adolphsen
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When texting is the new calling, will your business be ready?

Consumer contact preferences are changing rapidly. But businesses that have historically thrived on calls can still be successful, they just need to adapt.

Webinar
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Tip Sheet: 7 ways to build a lead management strategy

Make sure potential customers aren't slipping through the cracks. Enter your lead management strategy — the system to attract, monitor, and engage leads.

Tips
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5 ways business communications are changing — and what it means for you

Keep up with today’s consumers and to stay ahead of your competitors with these five business communications trends.

Guide
by Rob Wade
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Product updates and features roundup — October 2021 edition

CallRail's October 2021 product updates include outbound calls to Salesforce, bulk contact uploads Lead Center, and our feature of the month: Responsive Routing.

Product
by Laura Lawrie, Product Manager, CallRail
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More wins for CallRail: G2 Fall 2021 Placements

CallRail just keeps improving and hitting new achievements, thanks to our customers. Check out our new strides in the G2 Fall 2021 Report.

News
by Ozi Opurum
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Inside track: quarterly product update [Q4]

Join CallRail's product team for an in-depth look at the latest product enhancement and integrations with the tools you love.

Webinar
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5 home service business trends that are shaping the industry

Despite the challenges experienced at the start of the pandemic, the home services industry is growing fast. Here are the top trends of 2021.

Guide
by Rob Wade
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2 steps to boost service quality with field service management

Improving the efficiency of your company's field operation can help you deliver better customer experiences. In this blog, we show you two steps to get your field service in order.

Guide
by Ozi Opurum
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What is a call queue?

Sometimes the number of inbound calls exceeds the number of available representatives. That's where call queues come in. Learn how call queues work and how your business can benefit from it.

Definition
by Melissa Garner
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The future’s calling (and it wants to chat and text, too)

By consolidating all of your conversations into one inbox, you can communicate better, faster — and create amazing outcomes for your business and customers.

Webinar
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Tip Sheet: 12 reasons your business needs Lead Center

Potential customers have more ways to reach your business than ever before. Explore 12 reasons why businesses switch to a business communication platform.

Tips
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Leveling up automotive lead generation with an integrated marketing communications plan

Making sure you deliver a unfied sales message across all your marketing efforts goes a long way to increase lead generation and car sales. But where do you start? Read this guide to learn more.

Guide
by Nadine Melo
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What is cold calling?

If you thought cold calling was dead, think again. Learn the pros and cons of cold calling and how it's used today.

Definition
by Nick Jackson
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The futureʼs calling: Why business communications software is the key to unlocking growth

The future of business communications is here. Read the report and explore how you can stay ahead of the pack with robust business communications software.

Ebook
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Why your business needs an omnichannel communications strategy

Check out this blog to explore what an omnichannel communications strategy is and why your business needs one to thrive in this digital communication age.

Guide
by Ozi Opurum
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What Is a chatbot? A definitive guide to chatbots

People like variety and in the case of communication, it’s no different. Chatbots help to further streamline communication between people and businesses. Learn how, here.

Definition
by Melissa Garner
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Inside track: 2021 Quarterly product update [Q3]

Join CallRail's product team for an in-depth look at the latest product enhancement and integrations with the tools you love.

Webinar
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Cold call scripts and tips for financial services

For any industry, genuine human interaction is key for conversion. After all, who wants to deal with a sales pitch robot? Check out these helpful cold calling scripts and tips for financial services companies.

Tips
by Nadine Melo
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Webinar: How to Increase Revenue through Business Communications

Want to increase sales while saving time and money? Then you need business communication software. Register to find out why.

Webinar
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Report: How centralizing communications helped 5 businesses grow

Your lead response time influences your chances of closing a deal. Learn how CallRail customers are improving customer communications with Lead Center.

Ebook
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