Call Tracking

New feature roundup - June 2021 edition

See what's new at CallRail in our monthly product update blog.

Call follow-up scripts and email templates for small businesses

Drive more conversions with these call follow-up scripts and email templates.

Call quality scorecard template

Understanding your call quality score can reveal ways to improve customer service and experience. Download this template to get started.

D.R. Horton saves thousands in lost leads with Lead Center

Find out how America's largest homebuilder went from lost leads and little to no visibility to revenue growth, cost savings, and a 50% reduction in response time — all with Lead Center.

7 ways to drive more traffic to your legal website

If your legal website resembles a brochure, you're doing it wrong. Check out these seven tips for turning your legal website into a lead gen engine.

Customer Spotlight: GoldenComm drives ROI with CallRail

CallRail has helped GoldenComm become a better strategic partner. Watch their story to see how.

CallRail Product Tour

In this walk-through, you'll see how digital marketers like you track, improve, and demonstrate the ROI of their campaigns with CallRail.

Customer Spotlight: Gravity Digital streamlines client lead response time with Form Tracking

Gravity Digital helps healthcare clients book every opportunity they generate with From Tracking. With just one click, front desk staff can quickly and easily respond to every inquiry. See the features they use to make it happen.

Automotive landing pages that increase conversions

Want to make your landing pages work harder for you? Check out these must-use automotive landing page tips.

5 must-have marketing tools for mortgage loan officers

Mortgage loan officers face an increasingly competitive market, and having the necessary tools for success is vital. Learn the essential marketing tools that will keep you ahead of the game.

The ultimate customer experience toolkit

Winning in today's crowded marketplace means delivering exceptional customer experiences. Read the guide to learn how CallRail can help.

How to cross-sell and upsell to customers

Get more out of your existing customers. Learn how to cross-sell and upsell to your customer base and how call tracking can help with these efforts.

Leveling up SEO with Call Tracking

If you are a local business, you want your website to be found in search engines, and youʼre up against a lot of competition in search results.

CallRail acquires PhoneWagon, extending leadership position in call tracking software

CallRail extends its leadership in the call analytics space with the acquisition of PhoneWagon. Click through to learn more.

New feature roundup — May 2021 edition

Interested in learning what's new at CallRail? Look no further. Check out our release notes for the latest updates on the platform.

Grow Your Agency with Call Analytics

Showing clients the ROI of their marketing investment is the key to retaining them while attracting new ones.

6 Ways Call Analytics Helps Agencies Prove ROI

Download this guide to learn six ways call analytics can help you prove ROI to your clients once and for all.

4 inbound marketing ideas that’ll make your phone ring

Want to drive more inbound call leads? Then check out this guide on four inbound marketing examples to get started.

Call quality score: what it is and why you should measure it

Growing businesses must meet their customers where they are. And today, 85% of customers prefer live chat. So we beefed up Lead Center and added chat as a new functionality. Click through to see what it's all about.

How to Prove SEO Business Value with Call Tracking

Measuring the impact of SEO is key to winning with digital marketing. We talked with Mike King from iPullRank about the best ways to measure results.

A better view: Why Chameleon Window Restoration switched to CallRail

Over 60% of Chamelon's leads came over the phone. But without call tracking, they were missing out on valuable data that could help them optimize their marketing. Read their story to find out how CallRail helped.

The value of real-time support and coaching

Your sales and customer service reps are the faces of your brand, so making sure they're delivering exceptional customer experiences at every touchpoint is key. Luckily CallRail makes it easy for your team to succeed with every interaction. Read how in the blog.

How to sell to all generations

With four generations now working side by side, understanding how to reach them requires learning their likes, dislikes, and communication styles. Good thing we cover it all in this blog.

How to prepare for an increasing rate of inbound calls

Inbound call volume spikes with every reopening, so businesses should be prepared to field a variety of calls for sales, customer service, and more.

Your current phone system is holding you back. Here’s why.

If your current phone system can’t give you insights into your customer journey or provide you data to enhance the customer experience, then it’s time to replace it. Read why in the blog.

Factors accelerating car buying over the phone

Maximize your auto dealership pipeline by utilizing online research tools and managing inbound calls. Read more about the factors that are accelerating car buying over the phone.

Form Tracking Success Story: Street Digital Media

Street Digital Media needed a way to tie their paid ad efforts to ROI. By powering up Call Tracking with Form Tracking, they're finally able to prove the value they provide to their clients. Read their story to get inspired.