Talk, text, and chat from a single inbox that follows every customer interaction and offers context.
Take Lead Center to go with our mobile app
Call, message, and manage all your contacts wherever work takes you. Keep up with all your communications when you’re on a job or in an offsite meeting.
Do I need Call Tracking before I can use Lead Center?
Can Lead Center replace my business phone line?
Yes! Lead Center is an all-in-one solution for inbound and outbound VoIP calls and text messages. You’ll find every customer interaction in this live, unified inbox so you can take calls, send texts, and communicate with your customers using the telephone numbers associated with your business.
Does Lead Center automatically store call data?
Yes. Lead Center serves as a digital database for all of your call activity. We’ll store a record of every interaction, a complete interaction history for every contact, and additional items such as call recordings and web session records, when available.
Can I use Lead Center for international calling and texting?
For now, Lead Center can only be used for calling and texting with US or Canadian-based phone numbers.
What’s an “agent”?
We call Lead Center users “agents.” On our team, they’d be those who take, make, and transfer calls and messages, as well as the people who manage them.
Lead Center is an all-in-one interface for scheduling, reviewing calls, monitoring calls, and tracking your lead flow. Now we have everything under one roof.
Experience the power of Lead Center and Call Tracking
Gain real-time, actionable insights into your marketing performance and customer experiences.