Know which marketing efforts inspired your best leads to call.
Call, text, chat, and manage all your team's leads from a single unified inbox.
Call transcriptions with AI-powered analysis and lead categorization.
Connect each ad, campaign, and keyword to every form submission.
Know which tactics deliver your clients' best calls and form submissions.
Close more qualified buyers and renters with better marketing and communications.
Gain the insights you need to maintain the health of your marketing campaigns.
Stay competitive by making the most of your marketing dollars.
Tighten up response times — and never miss another opportunity.
Accelerate the ads, keywords, and campaigns that drive buyers to your showroom.
Know what inspired your best customers to act then attract more like them.
Lead Center is a communications hub that keeps up with you — not the other way around. Start your free 14-day trial and never miss another lead.
If you miss a call, text, or chat from a prospect, chances are, you’ve lost a lead. The challenge is, there are more devices, apps, and ways consumers want to communicate. As a result, it's becoming harder for hard-working small businesses to keep up.
Now, you can take back your leads with Lead Center.
It’s an all-new lead management and communications solution that compiles all your incoming, active, and recent calls, texts, and chats into a single inbox. You can use it in place of — or alongside — your existing phone system. And Lead Center lets you respond to missed messages in a single click.
Lead Center also adds context to every conversation. Each time you’re contacted by a customer, you’ll see a timeline of their interactions — from their first call to their most recent text.
Sign up for a free trial of Lead Center. And never lose another lead.
Get one inbox for all your interactions
Manage lead workflows — automatically. See all your team’s recent interactions in a single inbox. And respond to missed calls, texts, online forms, and chats in a single click.
Know the context behind every conversation
Click a lead to reveal up-to-the-minute interactions with your company and your marketing efforts. You’ll know exactly what led them to call or click, so you can close.
“With Lead Center, there isn’t a call that comes in that we don’t see, where before there were definitely opportunities for things to slip.”
Can I use Lead Center to replace my phone line?
Yes! Lead Center is an all-in-one solution for inbound and outbound VoIP calls, text and chat messages. You’ll find every customer interaction in this live, unified inbox so you can take calls, send texts, and reply to form submissions and chats to efficiently communicate with customers.
Does Lead Center handle online form submissions and chat conversations?
Yes! CallRail uses the same universal tracking code to uncover the marketing driving your calls, texts, form submissions, and chats within Lead Center (Standard and Premium plans).
Does Lead Center automatically store call data?
Yes. Lead Center serves as a digital database for all of your call activity. We’ll store a record of every interaction, a complete interaction history for every contact, and additional items such as call recordings and web session records, when available.
Can I use Lead Center from my personal cell phone?
Yes. The Lead Center mobile app integrates seamlessly with iOS and Android, so you can use Lead Center from your personal cell phone without sharing your personal number. You can choose any of your tracking numbers to serve as your outbound call ID for calls or texts.
