FullStory + CallRail: Get the Full Picture

See What Customers Experienced Before They Called


FullStory lets your company easily record, replay, search, and analyze each user’s actual experience with your website. The experiences customers have on your website prior to picking up the phone to call are essential to understanding the effectiveness of your marketing, messaging, and overall user-friendliness of your website.

With the FullStory CallRail integration enabled, your inbound calls to session tracking phone numbers are matched with FullStory sessions associated with the caller. When you see the “FullStory” link within CallRail Copilot, click on it to be taken to FullStory where you can analyze the caller’s experience with your website prior to making a call.

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