HIPAA Compliant Call Tracking

Reliable Tools for Healthcare Practices

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HIPAA Compliant Call Tracking for Healthcare Organizations

CallRail’s Health Insurance Portability and Accountability Act (HIPAA) compliant call tracking plans help covered entities and the marketing agencies serving them to maintain compliance with regulations set forth by HIPAA and HITECH.  

Why HIPAA Compliant Call Tracking is Necessary

  Image of CallRail's HIPAA Call tracking guideCalls between health providers and patients often involve discussion of personal issues and medical history. Even without an audio recording, the fact that the call happened may create health information that links an individual to a medical practice and the types of services they provide. We take HIPAA compliance seriously; that’s why we’ve not only created an end-to-end solution for health care providers, but we also sign a business associate agreement (BAA) with each of our HIPAA clients. Download our white paper to learn more about what other features come standard with our HIPAA compliant call tracking.

CallRail took care of everything. They signed a business associate agreement to keep all patient information secure. Their solution included HIPAA compliant encryption, and it was set up so that user accounts are automatically logged out after a fixed amount of inactivity to prevent unauthorized access.”

Bryce Liggins, Brolik Productions

Get Started with HIPAA Compliant Call Tracking

Our HIPAA compliant accounts are charged monthly rates, with additional fees based on call volume and number of companies under each account. Please call 888-907-4718 or contact us for more information.
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