HIPAA Compliant Call Tracking
Reliable Tools for Healthcare Practices
HIPAA Compliant Call Tracking for Healthcare Organizations
CallRail’s Health Insurance Portability and Accountability Act (HIPAA) compliant call tracking plans help covered entities and the marketing agencies serving them to maintain compliance with regulations set forth by HIPAA and HITECH.Why HIPAA Compliant Call Tracking is Necessary
Calls between health providers and patients often involve discussion of personal issues and medical history. Even without an audio recording, the fact that the call happened may create health information that links an individual to a medical practice and the types of services they provide. We take HIPAA compliance seriously; that’s why we’ve not only created an end-to-end solution for health care providers, but we also sign a business associate agreement (BAA) with each of our HIPAA clients. Download our white paper to learn more about what other features come standard with our HIPAA compliant call tracking.
CallRail took care of everything. They signed a business associate agreement to keep all patient information secure. Their solution included HIPAA compliant encryption, and it was set up so that user accounts are automatically logged out after a fixed amount of inactivity to prevent unauthorized access.”