Geo-Routing

Streamlined Call Distribution Based on Geographic Location

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Help Your Callers Reach the Right Person

Ensure your phone calls are routing to the correct location to optimize conversations. Geographic-based call routing allows you to cut out unneeded manual call transfers and streamline the process of connecting your customers to your business.

Using either zip code or area code caller information, CallRail’s simple rule-based geographic call routing interface distributes calls to the location of your choosing. No more juggling callers between locations, no more wasted time.

Geo Routing By Area Code

A Single Tracking Number for Every Location

CallRail’s Geo-Routing is ideal for any business with multiple locations, such as national or regional franchises. Use a single phone number to automatically route callers to the closest store, office or agent. Gain mobility and convenience with a single form of advertising.

 

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Geographic call routing gives you the flexibility to:

  • Easily customize the call routing of each of your locations.
  • Reduce the number of interactions required by the caller.
  • Improve conversion rates by routing calls correctly, as quickly as possible.
  • Maximize the value of your advertising with a single phone number.