Call Recording for Lead Qualification & Customer Retention
Record inbound and outbound calls.
Listen to calls for lead qualification.
Coach staff for improved customer service and client retention.
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Call recording is so insightful when you actually get to hear what customers are saying, versus what our clients think their customers are saying.
Not only can we quantify leads and show clients how much their calls are costing, features like call recording allow us to listen to calls for lead qualification and coach our clients on how to convert those leads into customers.
Why You’ll Love CallRail Call Recording
Listen to your inbound and outbound phone calls. Qualify leads and focus your ad spend on what’s converting, streamlining your marketing and increasing your conversion rate.
Listen to recordings and know how your staff is handling phone calls. Provide your sales representatives with valuable feedback on how to properly handle leads. Improve overall customer service and client retention..
Powerful Reporting Tools
Know which campaigns are driving calls by viewing our clear, intuitive, real-time analytics dashboard. You can also export custom reports and integrate using our built-in integrations and API.
Quickly View Which Marketing is Driving Conversions
Our acquisition reports visually show you a quick screenshot of how your marketing is working. View which channels are driving the most leads, how many leads each channel drove, and even view information like what keyword drove the call.