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Call Tracking

Know what makes your phone ring and smartly route inbound calls.

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Learn which ads, campaigns, or keywords inspire form submissions.

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Automatically transcribe and analyze calls using the power of AI.

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  • Call Tracking
  • Reporting
  • Keypad Scoring

Enter important details about callers as soon as the call ends

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Record details about your leads straight from your phone

Keypad Scoring allows you to categorize and classify calls as soon as they end. Using the keypad of your phone, you can manually score any call as a good lead and add tags to the call to immediately categorize it. You’ll also have the option to assign a numeric value to the caller without signing into your CallRail account.

Calls that have been classified as a good lead immediately populate your Leads Report so you can see how website visitors become callers— and how callers become conversions. Additionally, the call tags and values you enter apply to calls instantly, keeping your activity and call logs up-to-date so you can access granular data about your callers.

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Reporting

Give credit where credit’s due

Understand each touchpoint and interaction between your callers and your team to turn your conversations into more conversions.

Product Features

Call Activity

Review caller details on your call log

Multichannel Lead Attribution

See which websites refer high-quality phone calls

Agent Settings

Allow your team to categorize and score calls

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