How a team of writers tells the story of CallRail

Posted by
on March 29, 2018
atlanta skyline

March was an important month for the product content team here at CallRail, marking our first full year with the company. That means for an entire year now, CallRail has invested in a team of writers for its product department — and that’s really exciting! You may be asking yourself: Why does a technology company like…

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What is user experience?

Posted by
Melissa Garner
on March 19, 2018
A neon sign of CallRail's 'superhero' logo hanging in the company's office

User experience (UX) is a person’s overall experience with a product such as a website or application, and is typically measured by the ease of use and quality that a product holds. Marketers aim to cultivate a positive user experience to increase customer loyalty to a brand. How is user experience measured? User experience can…

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Check Out CallRail’s New Look and Feel

Posted by
on August 17, 2017

A good user interface is simple and intuitive, all while making it easy for users to understand, focus on, and complete their work. We’ve been talking with and listening to you our customers, and we appreciate your feedback on how to improve the CallRail experience. Now, we’re putting it into action. In the coming weeks, we’re…

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