How call recording can bring out the best in your sales team

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on December 11, 2017
lady instructs coworker

Whether your sales team works in B2B, B2C, or anywhere in between, it’s critical to make investments in your personnel. Your sales reps are just as essential a part of your day-to-day operations as engineers, marketers, and support agents. And as DePaul University reported in 2016, the average turnover cost for a sales rep is…

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New data: Mobile shopping will dominate Black Friday 2017; CallRail data: Phone calls will dominate as well

Posted by
on November 17, 2017
Arrow points right to phone

Research shows increasing power of smartphones in driving holiday sales Black Friday is a big deal, regardless of whether you’re a consumer or a retailer. Astute shoppers get to enjoy deep discounts (and maybe even viral fame), while retailers see what is typically one of the most lucrative shopping days of the year. No matter…

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Our Top Call Tracking Tips for Sales Teams

Posted by
on October 25, 2016

Streamlining the sales process is something that’s top of mind for many of our clients, and as a result, it’s also top of mind for us. It’s no surprise that our clients care about best practices when it comes to implementing and running their sales tools, in fact, according to Brainshark, 55% of top-performing companies are driving productivity…

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