How automated Keyword Spotting can help your business save time and earn more leads

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on November 10, 2017
Conversation Intelligence tree

Your business requires attention, care, and a great deal of time.  You shouldn’t have to spend hours listening to phone calls when you could be getting other things done. That’s why we created Keyword Spotting — the latest and greatest addition to CallRail’s suite of Conversation Intelligence tools. This feature uses advanced automation and artificial intelligence…

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Meet the New Keywords Spotted Report

Posted by
on November 2, 2017

In the age of big data, having a clearer send of advertising ROI is crucial for marketers in any size organization. That’s where we come in – call tracking and analytics can help you figure out what marketing campaigns are driving valuable phone call leads and which are missing the mark. And with the added…

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What is Speech Recognition Software?

Posted by
on October 11, 2017
voice recognition technology machine learning computer

What is Speech Recognition Software? Speech recognition software is a computer program that’s trained to take the input of human speech, interpret it, and transcribe it into text. How Does It Work? Speech recognition software works by breaking down the audio of a speech recording into individual sounds, analyzing each sound, using algorithms to find…

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Using Call Transcriptions to Increase Conversion Rates & Leads

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on August 25, 2017

When we talk about conversion rate optimization (CRO), we’re typically talking about getting website visitor to perform some specific action that makes them a lead for your business. This includes things like developing better landing page copy, improving traffic generation strategies, and creating an intriguing web design that drives the visitor to either fill out…

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Mediabeast Shows How Keyword Spotting Can Save “Hundreds of Hours”

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on August 9, 2017

There’s plenty of aspirational talk these days on how small businesses can run lean, cost-effective operations, and MediaBeast walks the walk. A full-service digital marketing agency based out of Tampa, Florida, their small-but-mighty team serves a few dozen clients in industries ranging from home services and remodeling, to lawyers and used car dealers. “We operate…

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8 Hidden CallRail Features You Didn’t Know You Needed

Posted by
on July 31, 2017

If you’re a newer CallRail user, you may feel that sometimes you’re only scratching the surface of CallRail’s feature set. You’ve setup your first tracking numbers, and perhaps even a few email notifications and company summary reports – but what about all the other goodness living inside of CallRail? I wanted to take some time…

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New Feature: Power Up Your Call Transcriptions with Keyword Spotting

Posted by
on June 21, 2017

There’s no better way to learn about your customers than through conversations. Your phone calls tell you what products/services your customers purchased, their questions or objections, what stage of the sales cycle they’re in, and more. But mining calls for these valuable insights has historically been difficult, not to mention time-consuming. That’s why we’re excited…

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