Why customer empathy is critical to our processes and products

Posted by
on August 14, 2019
all fists in between five people

Our product roadmaps are already defined by our company’s ethos — our customers are just waiting for us to recognize it. Their pain points, frustrations, and repetitive tasking are our infinite roadmaps. The world of technology is full of opportunities, innovation, and demand, and when we solve one customer’s problem, another will arise before we…

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Celebrating #PrideMonth at CallRail

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amber guidry headshot
on June 28, 2019

Happy Pride! Pride Month is celebrated each year in June, honoring the historic 1969 Stonewall Uprising in Manhattan. Fifty years ago today, trailblazers at the Stonewall Inn took a stand against brutality, discrimination, and oppression. These riots were pivotal to the gay rights movement, catapulting the fight for equality to the political front lines —…

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#WeAreCallRail

Posted by
on March 6, 2017

What sets a company apart from the rest? Profit margins, stellar customer service, consistent innovation? At CallRail, we believe what defines a company transcends material success.  We prioritize hard work and strive to surpass our business goals, but we know that at the heart of a company, there are people. Every day, our employees go…

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