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Protect sensitive customer info with our PCI Redaction feature

Posted by
on February 26, 2019
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Over-the-phone payments have become more commonplace, but phone conversations that include sensitive customer billing information can present risks for businesses and their customers. That’s why, when you’re transcribing phone calls, it’s important to provide as much protection as possible for the Personal Credit Information (PCI) contained in these calls. Our new PCI Redaction feature removes…

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Add clarity to your call tracking with voicemail reporting

Posted by
on January 24, 2019
red arrow pointing at phone

Voicemail Reporting for More Accurate Call Data We’re excited to introduce some recent enhancements to our reporting engine that will enable CallRail users to identify all received voicemails, which will help improve your overall reporting accuracy. With this enhancement, calls that route to your destination number’s voicemail system will be recognized in CallRail as a…

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CallRail is ranked #128 on Deloitte’s 2017 Technology Fast 500 List

Posted by
on November 9, 2017
Deloitte Fast 500 logo

CallRail has increased revenues by 905 percent from 2013 to 2016 Today, we’re excited to announce that CallRail has been named the 128th fastest-growing company in North America on this year’s Deloitte Technology Fast 500 list. The Deloitte Technology Fast 500 is a yearly ranking of the fastest-growing firms in the fields of media, telecommunications,…

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